How: A User can reset their password

1. Go to the annual pass login webpage.
2. Click I have forgotten my password.
    
   

   
   
   

3. Type in the email address for the account and click Reset Password, they will then be sent an email.  
   
   

   
   
   

   
   
4. You can see a successful reset here and an unsuccessful attempt below. This could be an incorrect email for example.
    
   

   

   
   
   

5. They can then click the link in the email. 
   
   

   
   
   

   
   
6. Type in the new password and click update
   
   

   

   
   
   • If it does not meet minimum requirements it will prompt them to change it. 
     

     
     
     

     
     
7. They will then receive an email confirmation that it has been reset. From here they can click the link to login with the new password.