How to: Send or re-send a Sign up/Confirmation Email for Annual Pass Customer

If the customer can provide their booking reference number, you can search for the booking as normal

1. Click on Contact Search
   
   

   
   
   

2. Bring down the dropdown menu and find and select the option Members > Annual Pass
   
   

   
   
   
   

3. Search for the users name that they purchased the pass with
   

   
   
   

   
   
4. Right click the Member details and select Properties, This will bring you to the purchase within CL. 
   
   

   
   
   

   
   
5. Double click the purchase 
   
   
   
6. Follow the normal process to send a confirmation email. Send > Confirmation to Client... > Next > Next > Finish. This will send a confirmation to the email provided in the booking. 
   
   

   
   
   An example of the emails is below: