How to: Send or re-send a Sign up/Confirmation Email for Annual Pass Customer

If the customer can provide their booking reference number, you can search for the booking as normal 
 
 Click on  Contact Search 
 
 
 Bring down the dropdown menu and find and select the option Members > Annual Pass 
 
 
 Search for the users name that they purchased the pass with 
 
 
 Right click the Member details and select  Properties , This will bring you to the purchase within CL.  
 
 
 Double click the purchase  
 Follow the normal process to send a confirmation email.  Send > Confirmation to Client... > Next > Next > Finish.  This will send a confirmation to the email provided in the booking.  
 An example of the emails is below: