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213 total results found

Setup email on an Android phone

Outlook (Email & Calendar) Outlook Mobile App

Follow the below steps to setup email on an Android phone. Step-by-step guide Download the Outlook app from the Android app store if you don't already have it. Open the Outlook app. Click on Get Started. Enter in your PBR email address and click Con...

system
Microsoft 365
status
Active
type
How-To

Setup email on an iPhone

Outlook (Email & Calendar) Outlook Mobile App

Follow the below steps to setup email on your iPhone. Step-by-step guide Go to Apple Store on your phone and search for Outlook and download it. 2. Open Outlook. You may already see your PBR email address listed. Click on Add Account3. Enter in your PBR...

system
Microsoft 365
status
Active
type
How-To

How to Install ScreenToGif

ScreenToGif

Step-by-Step Guide 1) Go to the website https://www.screentogif.com/ 2) Select the 'Package' button to download 3) Once the file is downloaded open it by clicking the document in your browser or go to downloads folder 4) Click 'Install' on the applicatio...

SharePoint Sharing Folders/Files

SharePoint

Step-by-step guide Go to https://puffingbillyrailway.sharepoint.com/SitePages/Home.aspx and sign in if prompted with your PBR credentials. Click on Documents. Click on the relevant folder where the folder/file is located. Select the folder you wish t...

system
SharePoint
status
Active
type
How-To

Syncing a SharePoint Folder to Windows File Explorer

SharePoint

You can use the below instructions to sync a SharePoint folder to your Windows File Explorer Step-by-step guide You will receive an email from a member from IT alerting you that you have a folder shared with you. Click on the Open button in the email. ...

system
SharePoint
status
Active
type
How-To

Joining a Teams Meeting from Your Outlook Calendar

Microsoft Teams

Steps Open Outlook and go to your Calendar Find and open the meeting Click Join Microsoft Teams Meeting Teams will open — click Join now Tip: You can also join directly from the Outlook meeting reminder popup when it appears — click the Join Online button.

system
Microsoft Teams
status
Active
type
How-To

Joining a Teams Meeting via the Outlook Reminder

Microsoft Teams

Step-by-step guide Before the meeting Outlook will remind you of the meeting. Click on the Join Online button. If you asked to choose an application, make sure Microsoft Teams is selected and click Open Link. The new meeting will open in Teams. Cl...

system
Microsoft Teams
status
Active
type
How-To

Scheduling a Teams Meeting

Microsoft Teams

Overview You can schedule a Teams meeting directly from Outlook or from within Teams. All attendees will receive a calendar invite with a Join link. Schedule from Outlook Open Outlook and go to your Calendar Click New Teams Meeting in the ribbon at the top F...

system
Microsoft Teams
status
Active
type
How-To

Adding an Additional Mailbox in Outlook on the Web

Outlook (Email & Calendar) Outlook Webmail

If a user has access to an additional/shared mailbox they can add it to their Office365 web mail. Step-by-step guide Sign in to your account in Outlook on the web. For Exchange Online mailboxes, right-click Folders in the left navigation pane, and t...

system
Microsoft 365
status
Active
type
How-To

Accessing Outlook on the Web (Microsoft 365 Webmail)

Outlook (Email & Calendar) Outlook Webmail

Overview You can access your PBR email from any device with a web browser by logging into Outlook on the Web — part of Microsoft 365. No software installation is required. Signing In Open a web browser and go to https://outlook.office.com Enter your PBR emai...

system
Microsoft 365
status
Active
type
How-To

Connecting to PBR Corporate WiFi Network

WiFi

For those with a Puffing Billy username and password, you can connect to corporate with your username and password. Step-by-step guide Bring up the available WiFi networks by clicking the WiFi button (globe or radio wave symbol depending on your version of...

system
WiFi
status
Active
type
How-To

WiFi Setup (iPhone)

WiFi

Step-by-step guide On the main menu click on Settings. Click on Wi-Fi. For those with a Puffing Billy username and password, you can connect to corporate with your username and password, those without Puffing Billy credentials will need to use t...

system
WiFi
status
Active
type
How-To

Setting Up Duo MFA (IT Staff and Select Roles)

Multi-Factor Authentication (MFA)

Overview Duo MFA is used only by IT staff and a small number of select roles — primarily for systems that integrate with Duo, such as NetSuite. If you are a general PBR staff member, please use Microsoft Authenticator instead — see Setting Up Microsoft Authent...

system
Duo
status
Active
type
How-To

Cannot log into Duo Single Sign-On

NetSuite

This article will show you how to purge all saved settings to allow you to sign into NetSuite using the Duo Single Sign-On System (SSO)  When navigating to the below link to sign into NetSuite, you may encounter the below screen, asking to enter an Email and ...

Sign into Administrator Account NetSuite

NetSuite

If you have been set up with an Administrator level account in NetSuite, it should only be used when administrative functions are required to be performed. Due to Oracle's security policy, Administrator level access is not able to be signed in utilising Single...

How to: Add A Shared Calendar

Outlook (Email & Calendar)

Step-by-step guide Open Outlook. Click on the Calendar icon in the bottom left hand side of the screen. 3. Click on the Add & Share icon located at the top of the screen. Select the Add option from the drop-down menu then select From Address Book... ...

system
Microsoft 365
status
Active
type
How-To

Fare Report by Product

CustomLinc Staff Documentation Reports

This will provide a report which breaks down Product sales over a certain time period by product, fare type, add-ons, discounts, refunds and commissions. Under Reports > Ticketing > Ultimate Fare This is the dialog box you will be presented with. This date...

Adding a Stop Sell to a Sightseeing Service

Service Management

The purpose of this procedure is to detail the steps for adding a stop sell to a sightseeing service in CustomLinc. This functionality can be used when there is no underlying express product e.g. Day out with Thomas. Stop Sell can be used to disable bookings ...