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Overview You can access your PBR email from any device with a web browser by logging into Outlook on the Web — part of Microsoft 365. No software installation is required. Signing In Open a web browser and go to https://outlook.office.com Enter your PBR emai...

For those with a Puffing Billy username and password, you can connect to corporate with your username and password. Step-by-step guide Bring up the available WiFi networks by clicking the WiFi button (globe or radio wave symbol depending on your version of...

Step-by-step guide On the main menu click on Settings. Click on Wi-Fi. For those with a Puffing Billy username and password, you can connect to corporate with your username and password, those without Puffing Billy credentials will need to use t...

Overview Duo MFA is used only by IT staff and a small number of select roles — primarily for systems that integrate with Duo, such as NetSuite. If you are a general PBR staff member, please use Microsoft Authenticator instead — see Setting Up Microsoft Authent...

This article will show you how to purge all saved settings to allow you to sign into NetSuite using the Duo Single Sign-On System (SSO)  When navigating to the below link to sign into NetSuite, you may encounter the below screen, asking to enter an Email and ...

If you have been set up with an Administrator level account in NetSuite, it should only be used when administrative functions are required to be performed. Due to Oracle's security policy, Administrator level access is not able to be signed in utilising Single...

Step-by-step guide Open Outlook. Click on the Calendar icon in the bottom left hand side of the screen. 3. Click on the Add & Share icon located at the top of the screen. Select the Add option from the drop-down menu then select From Address Book... ...

This will provide a report which breaks down Product sales over a certain time period by product, fare type, add-ons, discounts, refunds and commissions. Under Reports > Ticketing > Ultimate Fare This is the dialog box you will be presented with. This date...

The IT and Marketing teams locate at Kilvington Drive use NEC DT800 IP handsets as desk phones  These phones are connected to the core switch stack in the Kilvington comms rooms and are configured to use VLAN mode on both the LAN and PC ports. The phones are...

These are extension from 700- 799 only (for other ranges, please contact the Telephone Supervisor) Web browse to http://10.10.1.51:61000Credentials in 1Pass - NEC Web Portal Name Change Go To Top Menu for Admin Menu, the side Menu for User Management. The scre...

Step-by-step guide Tap the screen to wake the EFTPOS terminal. You may also need to press one of the buttons on the side of the machine.  Put in the passcode. If you are unsure contact your manager. You will be presented with the price screen, put in the ...

Step-by-step guide Open the image file in GIMP. You can either drag and drop into GIMP; Right click the file select Open As and find GIMP in the list; or go to File > Open.. the navigate to where the file is and select Open. Select File > Export As... ...

To receipt a booking over the phone inside of CustomLinc, the Online Payment Link is now the method to complete this.  Inside the booking, Select Receipt In the receipt menu, change the Payment type to the Card Type, and add the amount to be paid. This...

Queue-it is implemented server side using PHP. The required PHP files can be downloaded via the Queue-it GitHub repository located at https://github.com/queueit/KnownUser.V3.PHP The WP File Manager plugin is used to access the WordPress folder structure and u...

Queue-it is a virtual waiting room solution that is used to control the follow of traffic for event ticket sales. It was implemented following issues with the Puffing Billy website and CustomLinc booking widgets struggling with capacity. It is to be utilised...

Once the required php files have been uploaded to the web server, additional php code must be added to WordPress to enable the queuing functionality. The code is accessed via PBR's private GitHub repository at https://github.com/pbr-it/queue-it Credentials ar...

Step-by-step Guide Open outlook via the webapp (https://www.microsoft.com/en-us/microsoft-365/outlook/email-and-calendar-software-microsoft-outlook-b?deeplink=%2Fowa%2F&sdf=0) Log in. Click on your name in the top right and select "open shared mailbox" and...

Step-by-step guide on what to do if this message is displayed on an Ingenico CBA EFTPOS machine. Check if the USB B cable (usually red head) is plugged in. Unplug and plug USB B cable back in. If need be you can reset the EFTPOS machine. To do this hold...