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This article will show you how to purge all saved settings to allow you to sign into NetSuite using the Duo Single Sign-On System (SSO)  When navigating to the below link to sign into NetSuite, you may encounter the below screen, asking to enter an Email and ...

If you have been set up with an Administrator level account in NetSuite, it should only be used when administrative functions are required to be performed. Due to Oracle's security policy, Administrator level access is not able to be signed in utilising Single...

A Sonoff TH10 switch and SI7021 sensor are located in the Kilvington comms room for monitoring the temperature, humidity and dewpoint.  The device has a DHCP reservation on the .134 subnet. It's IP address is 192.168.134.127 This sensor sends MQTT messages...

Step-by-step guide Open Outlook. Click on the Calendar icon in the bottom left hand side of the screen. 3. Click on the Add & Share icon located at the top of the screen. Select the Add option from the drop-down menu then select From Address Book... ...

Step-by-Step Guide Place the device you are installing the application on in Learning Mode. Place the device you are installing the application on in Learning Mode. Download the Aconex Archive installer. Link as of 15/11/2022: https://help.aconex.com/acon...

The purpose of this article is to detail the process used for setting up rostered call forwarding for the OIC phone. The OIC number is 03 9111 0202. The OIC roster is located at: OIC Roster XLSX Sheet Log into RingCentral https://service.ringcentral.com.au...

Node-red is accessible via port 1880 on HTTP.

Node-red allows MQTT messages to be published to the Kilvington  They are typically configured as per the below. IOT Server Node The IOT Server Node defines the connection back the the Kilvington Thingsboard server. When the connection is working it will...

This will provide a report which breaks down Product sales over a certain time period by product, fare type, add-ons, discounts, refunds and commissions. Under Reports > Ticketing > Ultimate Fare This is the dialog box you will be presented with. This date...

The Skyfii platform is used for reporting people counting data. It can be accessed at https://au.skyfii.com/login Credentials are located in the password store. Three automated reports have been configured for people counting data. These are sent via email o...

People counting hardware has been installed over three doors at the visitors centre. Auto doors next to the ticket office Swing doors near the café Automatic doors at the far end of the great hall. 

The purpose of this procedure is to detail the steps for adding a stop sell to a sightseeing service in CustomLinc. This functionality can be used when there is no underlying express product e.g. Day out with Thomas. Stop Sell can be used to disable bookings ...

The purpose of this procedure is to detail the steps for adding a stop sell to an express service in CustomLinc.  Adding a stop sell to an express service will also apply a stop sell to any of the associated sightseeing products if all associated services are ...

The purpose of this procedure is to detail the steps for adding a stop sell via a manifest in CustomLinc. This functionality can be used for a services such as a lunch train or any other sightseeing service using a manifest. From within CustomLinc click Man...

The IT and Marketing teams locate at Kilvington Drive use NEC DT800 IP handsets as desk phones  These phones are connected to the core switch stack in the Kilvington comms rooms and are configured to use VLAN mode on both the LAN and PC ports. The phones are...

There can be an issue when Adobe DC Reader is installed and a User needs Adobe Pro where Adobe Reader will not uninstall properly and then causes issues with logging into Adobe Pro and will not show the request for signature option in tools.  Reva uninstaller...

It is possible to forward shared mailboxes to multiple users personal emails via a distribution list. Though this is not an ideal work around and users would be better served by connecting the shared mailbox to their phone or laptop, there may arise times in s...