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Adjusting the Belgrave–Gembrook Return Allocation
Overview Use this procedure to change the capacity for the Belgrave – Gembrook Allocation (Return) product — the full return journey product, typically set to 56 seats. This procedure includes an extra step: you must also update the Allocation Group to match t...
Booking Management
Guides for creating bookings in CustomLinc.
Strategic Partnerships Grant
Overview This guide explains how to create a booking in CustomLinc for the Strategic Partnerships Grant (SPG) program. Selecting the correct agent ensures the Source and Promotion Code are automatically assigned. Steps In CustomLinc, click Add and select Crea...
Microsoft
Logging Into Microsoft Online (Business Basic)
This article will show you how to use Microsoft Online to be able to access Microsoft Apps. Open a browser (Edge, Chrome, etc). Navigate to https://login.microsoftonline.com/ Enter your email and password. If prompted with MFA (Multi-Factor Authentication),...
CustomLinc TOL → Queue-it Availability JSON
Overview Workflow IDT76MXW3QRGcoIBbo Webhook URLhttps://n8n.pbr.org.au/webhook/availability/tol n8n editorhttps://n8n.pbr.org.au/workflow/T76MXW3QRGcoIBbo TriggerHTTP GET/POST webhook Season2026-06-26 → 2026-07-19 (24 dates) ProductTOL (18:00 Lakeside Twilig...
Node-RED Queue Migration — msg-queue to queue-gate
Overview Purpose Migrate all level crossing Pi Node-RED flows from node-red-contrib-msg-queue to node-red-contrib-queue-gate Trigger msg-queue fails to install on rebuilt Pis — native sqlite3 dependency does not compile on modern Node.js/ARM Original flow f...
Creating a Special Guest Pass Booking
Go to Add Booking > Make a Standard Booking Select the applicable SGP product, if unsure consult with team. If you do not set a date, it will default to 1 Year in the future. This is the expiry date for the booking. Input booking details & fare amounts. If...
How to Redeem a SGP or Gift Voucher Booking
Request for the Reference number on their confirmation email & Use CL Search to find the booking Confirm an applicable product and available date with the customer. Click edit on the booking Change Date THEN Product to what was select in step 2 Change booking...
Booking Office
How to: Check-in a Booking
Click Search. Ask customer for the Booking Reference Number, OR scan the barcode provided on booking reference. Confirm Party Name & Fare details (Adult, Children etc). And click Print Ticket.
How to: Manually Search for a Booking on a Specific Service
In this example we will be looking for a booking on the 10:00am Belgrave to Lakeside on the 24th of July. Go to Sightseeing > Manifests, set your date on the top left, then click the LEG that you would like to search. These will be in Black font (arrow). Fin...
Adding SSH Key via 1password
Create SSH key in 1Pass. Copy Public Key Go to AD Server, open Powershell as admin. Edit command Set-ADUser -Identity samaccountname -Add @{sshPublicKey="ssh-ed25519 AAAA... user@host"} Example would be Set-ADUser -Identity a.dhealey-Add @{sshPublicKey="ssh-e...
How to: Check Capacity Availability for a Walk-Up Booking
To see correct information on the Availability Screen, please find a guide here: How to: Setup your Ava... | BookStack OR ask for your team or the IT Team to assist. First you will need to be familiar with the Product Codes used within CustomLinc. We have tw...
How to: Setup your Availability Screen
Go to Sightseeing > Availability. Click Preferences Set Your Display to ALL. And make sure all the "Show" boxes are Deselected. Your availability table should now show the Manifest and all attached products underneath. Right click on a product availabilit...
Enabling Aztec Code on Datalogic Gryphon Scanners
Aztec Code is disabled by default on the Datalogic Gryphon 2D scanners (GD44XX / GBT4400 / GM440X, including the 4400-BK). If the scanner reads normal QR and 1D barcodes but ignores Aztec codes, enable the symbology using the steps below. Enable Aztec Code Sca...