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Step-by-step guide on what to do if this message is displayed on an Ingenico CBA EFTPOS machine. Check if the USB B cable (usually red head) is plugged in. Unplug and plug USB B cable back in. If need be you can reset the EFTPOS machine. To do this hold...

Click the tab at the top labelled  "Pre-Recorded Messages". Once on this screen you can select the zone (location) of which you would like the announcement to take place. Selecting all will broadcast the message to all locations. Bright Pink is select...

First you must login to the M365 admin center with an account with admin rights to be able to create a user. Navigate to "users" on the left hand side and select "Active users"   Select "Add a user" in the top left. Enter the name of the new user,...

Adding a non domain account to an email group has to be done in Microsoft teams. In teams, navigate to the "teams" tab. Find the group you want to add the user to and click the 3 dots. (hover over the group with your mouse so the 3 dots appear). Cl...

Open the M365 admin center portal. Navigate to "Teams & Groups" on the left hand side and select "Active teams & groups". Find the group you would like to add the user too and select it. Click on the membership tab. If you would like to add them as...

Software Downloads  All Autodesk software can be downloaded from https://manage.autodesk.com/   Login (username engineering@pbr.org.au password (in 1Password). and go to All Products & Services You can download the individual applications from this screen...

Download the Xibo Client (V3) Configure the xibo player on the client PC,  CMS Address : https://68.218.73.53 CMS Key :  can be found on the xibo server (Log into PBR xibo web portal - https://xibo.pbr.org.au/statusdashboard creds in 1Password, Scroll d...

  Go to the annual pass portal here: https://apps.customlinc.com.au/puffingbillyrailways/MemberPortal/Logon/  Use your created credentials to log in. If you are unsure of your password use the I have forgotten my password option.  If the user has not c...

If the customer can provide their booking reference number, you can search for the booking as normal Click on Contact Search Bring down the dropdown menu and find and select the option Members > Annual Pass Search for the users name that they purc...

Currently this cannot be done within the portal. The user will need to contact the CSC and have the booking manually cancelled. You can search for the booking with their name or booking reference which can be found on the Annual Pass Dashboard by the user. 

 The customer should receive a confirmation email once the purchase has been confirmed to their nominated email address. It will look like below:  The register link will take them to https://apps.customlinc.com.au/puffingbillyrailways/MemberPortal/Reg...

This is a work in progress, details of this may change as specifics locations for products are placed in publicly accessible locations on the website.  BOOKING LINK: https://apps.customlinc.com.au/puffingbillyrailways/BookingProduct/List/?&category=AP Si...

This article is for when the Verifone P630 wont come online. Make sure the terminal (pinpad) is connecting to the pc and getting a shared internet connection. This can be found in Control panel > Network & Internet > Network & Sharing Center > Change Ad...

Full LME Documentation can be found at CISA LME Documentation PBR is utilizing LME to centralize the logs from all windows based devices (Servers & Workstations) to a single server where detailed analysis can be undertaken through the use of dashboards and su...

This article will explain how to use the PA system for Lakeside Station & LVC Booking office. Messages / PA Announcements Zones are selected by default. For any changes to the default zones please consult the IT team.The zones displayed in bright pink ar...

To enable a NetSuite role for Duo Single Sign-On, the following must occur.  The Users which require the role need to be added into the SG_DUO_NetSuiteUsers Security Group in Active Directory by IT. A request for this to occur is to be submitted via the PBR I...

Graylog runs on a Linux server - pbr-graylog-kl1 Currently Configured Inputs PBR-FW-B1 PBR-FW-KL1 PBR-FW-M1 PBR-FW-L1   All going to Standard_Syslog Input on UDP port 1515

PBR Utilizes Signature 365 as an email signature solution The Signature 365 portal can be accessed https://app.signature365.com/ all members of IT team have administrators access to this site and logon with their own creds. This solution is integrated with 3...

There are 3 potential components to every email signature, depending on the recipient Signature Campaign Disclaimer For emails external to the organization all 3 parts are combined, for internal emails only the first part is used. The Signature365 ad...

To Setup a New User with email signature Theoretically (as far as I understand) all that needs to be done for a new user to get email signatures is for them to be assigned a 365 license and then they will automatically be added to the Signature_Users group ...