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Overview Teams Chat allows you to send quick messages to individuals or small groups without needing a formal meeting or email. Starting a New Chat Open Microsoft Teams Click the Chat icon in the left sidebar (speech bubble icon) Click the New chat icon (pen...

Overview Teams are organised into Channels — dedicated spaces for different topics, projects, or departments. Channels help keep conversations organised and searchable. Finding Your Teams and Channels Open Microsoft Teams Click Teams in the left sidebar You ...

Overview You can share files directly in Teams — either in a chat or in a channel. Files shared in channels are stored in SharePoint automatically, making them accessible to all channel members. Sharing a File in a Chat Open the chat Click the paperclip (att...

Overview The IT team supports all staff across PBR's sites. This guide explains how to reach us, what to include in your request, and what to expect. Contact Options MethodWhen to useDetails Helpdesk portalNon-urgent requests, logging issues for follow-uphel...

Overview You can check the status of any ticket you have raised at any time via the helpdesk portal. Viewing Your Tickets Go to helpdesk.pbr.org.au and sign in Click My Tickets at the top of the page You will see all your open and recently closed tickets Cli...

Overview Printers at your site are automatically configured on your computer by IT when your account is set up. You do not need to add them manually — they should appear in your printer list when you go to print. If a printer you expect to have is missing, con...

Printer Shows as Offline The printer appears in your list but shows "Offline": Check the printer itself — is it powered on and showing a ready or idle status on its display? Check there is no paper jam (open the trays and covers briefly to inspect) On your co...

Welcome to Puffing Billy Railway This guide will walk you through the key IT setup steps for your first week. Work through the checklist below in order — if you get stuck on anything, contact IT Helpdesk. IT Helpdesk: [email protected] | Portal: helpdesk.pbr...

Your Computer PBR-issued computers run Windows and are managed by IT via Microsoft Intune. This means: Software is deployed and updated centrally — you do not need to install updates manually IT can remotely assist you if you have a problem Company policies a...

Purpose This book documents PBR's Ansible-based configuration management for Linux infrastructure. It covers the ssh-baseline role, supporting playbooks, design rationale, deployment procedure, and operational reference. The ssh-baseline role establishes a h...

Purpose of this Page This page captures the rationale behind every non-obvious design choice in the ssh-baseline role. Each entry follows the pattern: What we did → Why → Trade-off accepted. Where possible, comments inside the role itself reference these dec...

When to Use This Runbook Follow this runbook when adding a new Ubuntu host to the SSH baseline. The procedure assumes: The host runs Ubuntu 22.04 or 24.04 LTS (the role's supported versions) The host has a real hostname (not ubuntu or localhost) The host ca...

Variable Source Hierarchy Variables resolve in standard Ansible precedence order. The role uses three layers: Role defaults — roles/ssh-baseline/defaults/main.yml (lowest precedence; the safe baseline) Group vars — inventory/group_vars/all/main.yml (organisa...

Overview The role integrates Ubuntu hosts with Active Directory via SSSD using realm join. Once joined, AD users authenticate via Kerberos (with their AD password), are authorised via AD group membership, and have their SSH public keys retrieved from the sshP...