Understanding Your PBR IT Environment

Your Computer

PBR-issued computers run Windows and are managed by IT via Microsoft Intune. This means:

• Software is deployed and updated centrally — you do not need to install updates manually
• IT can remotely assist you if you have a problem
• Company policies apply to the device — personal use should be minimal

Do not attempt to install software yourself. If you need a program for your work, submit a request through IT Helpdesk and IT will arrange installation.

Network Drives

Some sites have shared network drives (e.g. H: drive, G: drive) that are accessible when you are on-site or connected to the VPN.

• For most file sharing needs, SharePoint and OneDrive are preferred — they work from anywhere without VPN
• If you need access to a specific network drive, contact IT Helpdesk

Printers

Printers at your site are configured automatically on your computer when you log in — you should not need to add them manually. If a printer you expect to have access to is missing, contact IT Helpdesk.

Working Remotely

If you need to access PBR systems from home or off-site, you will need to connect to the VPN (Global Protect).

See: VPN (Global Protect)

Software You Will Find on Your Computer

Some roles are provisioned with additional software (e.g. Adobe Acrobat, 1Password). Contact IT Helpdesk if you need a specific application for your role.

Acceptable Use

PBR IT equipment and systems are provided for work purposes. Key points:

• Do not install unauthorised software
• Do not store personal files on PBR systems
• Do not share your password with anyone
• Lock your screen when leaving your desk (Windows + L)
• Report suspicious emails — do not click links you are unsure about

If you have questions about what is or isn't appropriate use, ask IT Helpdesk or your manager.