Understanding Your PBR IT Environment

Your Computer 
 PBR-issued computers run Windows and are managed by IT via Microsoft Intune. This means: 
 
 Software is deployed and updated centrally — you do not need to install updates manually 
 IT can remotely assist you if you have a problem 
 Company policies apply to the device — personal use should be minimal 
 
 Do not attempt to install software yourself. If you need a program for your work, submit a request through IT Helpdesk and IT will arrange installation. 
 
 Network Drives 
 Some sites have shared network drives (e.g. H: drive, G: drive) that are accessible when you are on-site or connected to the VPN. 
 
 For most file sharing needs, SharePoint and OneDrive are preferred — they work from anywhere without VPN 
 If you need access to a specific network drive, contact IT Helpdesk 
 
 
 Printers 
 Printers at your site are configured automatically on your computer when you log in — you should not need to add them manually. If a printer you expect to have access to is missing, contact IT Helpdesk. 
 
 Working Remotely 
 If you need to access PBR systems from home or off-site, you will need to connect to the VPN (Global Protect) . 
 See: VPN (Global Protect) 
 
 Software You Will Find on Your Computer 
 
 Application Purpose 
 Microsoft Outlook Email and calendar 
 Microsoft Teams Chat, meetings, and file collaboration 
 Microsoft Word / Excel / PowerPoint Document creation 
 OneDrive Personal and shared cloud file storage 
 Global Protect VPN for remote access 
 Microsoft Authenticator (phone) MFA app — installed on your mobile, not your computer 
 
 Some roles are provisioned with additional software (e.g. Adobe Acrobat, 1Password). Contact IT Helpdesk if you need a specific application for your role. 
 
 Acceptable Use 
 PBR IT equipment and systems are provided for work purposes. Key points: 
 
 Do not install unauthorised software 
 Do not store personal files on PBR systems 
 Do not share your password with anyone 
 Lock your screen when leaving your desk ( Windows + L ) 
 Report suspicious emails — do not click links you are unsure about 
 
 If you have questions about what is or isn't appropriate use, ask IT Helpdesk or your manager.