Finding and Using Teams Channels

Overview

Teams are organised into Channels — dedicated spaces for different topics, projects, or departments. Channels help keep conversations organised and searchable.

Finding Your Teams and Channels

1. Open Microsoft Teams
2. Click Teams in the left sidebar
3. You will see a list of Teams you are a member of
4. Click on a Team to expand it and see its channels
5. Click a channel name to open it

Posting in a Channel

1. Open the channel
2. Click the message box at the bottom that says Start a new conversation
3. Type your message and press Enter to post

Tip: Click New conversation to start a distinct thread, rather than replying to an existing one.

Replying to a Channel Post

1. Find the post you want to reply to
2. Click Reply below the post
3. Type your reply — this keeps the conversation grouped together as a thread

Important: Always click Reply on the original post rather than starting a new conversation, so the thread stays together.

Channel Notifications

By default you are notified when someone @mentions you in a channel. To change notification settings for a specific channel:

1. Hover over the channel name in the sidebar
2. Click the three dots (...)
3. Select Channel notifications
4. Choose your preference (All activity, Mentions only, Off)