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How to: Register your Annual Pass account
The customer should receive a confirmation email once the purchase has been confirmed to their nominated email address. It will look like below: The register link will take them to https://apps.customlinc.com.au/puffingbillyrailways/MemberPortal/Reg...
How to: Purchase an Annual Pass
This is a work in progress, details of this may change as specifics locations for products are placed in publicly accessible locations on the website. BOOKING LINK: https://apps.customlinc.com.au/puffingbillyrailways/BookingProduct/List/?&category=AP Si...
How To: Send a Pre-recorded Message (Training)
This article will explain how to use the PA system for Lakeside Station & LVC Booking office. Messages / PA Announcements Zones are selected by default. For any changes to the default zones please consult the IT team.The zones displayed in bright pink ar...
Enabling a NetSuite Role for Duo Single Sign-on *Netsuite Admin*
To enable a NetSuite role for Duo Single Sign-On, the following must occur. The Users which require the role need to be added into the SG_DUO_NetSuiteUsers Security Group in Active Directory by IT. A request for this to occur is to be submitted via the PBR I...
How: A User can reset their password
Go to the annual pass login webpage. Click I have forgotten my password. Type in the email address for the account and click Reset Password, they will then be sent an email. You can see a successful reset here and an unsuccessful attempt below....
Image Change
This article is for if you would like to change an image on a device in Xibo. Creds in 1pass. Firstly navigate to the displays. Then select the dropdown of the device you would like to change. Select "jump to scheduled layouts". Select the...
Add media (image)
This article shows you how to upload a new image into the Xibo library. Firstly navigate to "media". Click "add media". Click "add file", then "start upload". Then click "done". Your image is now ready to be added to a layout.
Create a New Layout
This article shows how to create a new layout to be able to add a new image to a device. Navigate to "layouts" on the left hand side menu. Click "add layout". Choose "full screen". Name your new layout. Root folder should be selected. Clic...
Level Crossings Notifications
Thingsboard Notifications Log into Thingsboard https://pbr-iot-1:8080/login Use Matt Williams account (1Password) Go to Rule Chains, if you open any of the Rule Chains on the second last point of the chain, click on the blue square, it will show th...
Plantronics Savi W740 Headset
This article will show what to do if the headset is not working. User Guide: https://headsetplus.com/PDF/W740_user_guide.pdf Checking the inputs and outputs in windows settings and make sure the headset is set to default device, or at least default com...
Importing password from browser to 1password
This article will show you how to import passwords from chrome or edge to 1password. In the 1password app select the 3 dots at the top left corner of the screen and select "import". Select your browser and click on the link. For this one we will do ...
Deleting passwords from browsers
This article will show you how to delete passwords from chrome and Edge once 1password is enabled. When at the chrome home page (for Edge see below) click the 3 dots at the top right of the page and select 'Delete browsing data". Select the "advance...
iFrame
You can use the following HTML code to input an iframe from CustomLinc on a website. You replace the "SPIRITS" with the content category you wish to display You can test the iframe by going directly to the URL. <iframe loading="lazy" src="https://bookings.p...
Creating a New Booking with a Meal Request or Dietary Requirement
In this example I will creating a new booking for our Murder Mystery for 2 people. If you are looking to edit an existing booking to add or change meal requests please go here. Firstly, make a booking for the product as you normally would by going to Stand...
Editing or Adding a Meal Request to an existing booking
Search for the booking and go into the booking details On the right of the party name go to click the party details icon (see below) From here you can click into the Meal Request Cell and add a Meal Request or deselect an existing option. For thi...
How a Customer will make Meal Requests for applicable products.
As of 09/10/2024 Meal Requests are only enabled and required on Paint & Sip and Murder Mystery products They will go through the normal webpages and select a product, in this example Murder Mystery. They will then select what fares and how many they would ...
Onboarding iOS Devices into Intune
All new iOS devices (iPhones & iPads) at PBR are bring onboarded to Intune Step 1 - Onboarding Device to Apple Business Manager If the device has been reimaged or is new and has not been enrolled by supplier, then start from # If the device has been enrol...
Add Apps to Intune in Apple Business Manager
Log into Apple Business Manager at [email protected] Navigate to Apps & Books In search bar at the top search for the app you want to add select the app, assign to Puffing Billy Railway Board and enter quantity and click Get Now go to Intune Tenant A...