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How to run a Customlinc Report

CustomLinc Staff Documentation Reports

You can run several types of reports within CustomLinc to give more detailed information for larg...

Updated 1 year ago by Dylan Healey

Renewing Apple Tokens in Intune

iOS Devices - Intune

There are 3 Apple Tokens that need to be renewed in Intune Refer https://c7solutions.com/2024/...

Updated 1 year ago by David Diamond

Migrating a User to a new iPhone from an existing iPhone (WIP)

iOS Devices - Intune

Migrating a user with an existing PBR issued iPhone to a new PBR issued iPhone that is MDM enroll...

Updated 1 year ago by David Diamond

How to: Do a Live Page (Training)

PA Systems Gembrook PA System (Training)

Live Paging If no sound adjustment needs to be made please press and hold the button on the micr...

Updated 1 year ago by Dylan Healey

How to: Send a Pre-recorded Message (Training)

PA Systems Gembrook PA System (Training)

Currently there is only 1 Audio Zone at Menzies Creek. As such control for where the announcement...

Updated 1 year ago by Dylan Healey

How: A user can edit their service booking in the Annual Pass Portal

CustomLinc Staff Documentation Annual Pass

A user can see upcoming travel dates on the Dashboard If they want to edit their booking the...

Updated 1 year ago by Dylan Healey

How to: Renew a membership/ Annual pass

CustomLinc Staff Documentation Annual Pass

Inside the annual pass portal they can click the tab Renew Membership Click continue ...

Updated 1 year ago by Dylan Healey

How to: Reset a Annual Pass user password

CustomLinc Staff Documentation Annual Pass

 Go to membership details Search for the Annual pass members full name or membership number ...

Updated 1 year ago by Dylan Healey

How: A User can reset their password

CustomLinc Staff Documentation Annual Pass

Go to the annual pass login webpage. Click I have forgotten my password.  Type in the ema...

Updated 1 year ago by Dylan Healey

How to: Purchase an Annual Pass

CustomLinc Staff Documentation Annual Pass

This is a work in progress, details of this may change as specifics locations for products are pl...

Updated 1 year ago by Dylan Healey

How to: Register your Annual Pass account

CustomLinc Staff Documentation Annual Pass

 The customer should receive a confirmation email once the purchase has been confirmed to their...

Updated 1 year ago by Dylan Healey

How: An Annual Pass Member can make an excursion booking themselves

CustomLinc Staff Documentation Annual Pass

  Go to the annual pass portal here: https://apps.customlinc.com.au/puffingbillyrailways/Member...

Updated 1 year ago by Dylan Healey

How to: Send or re-send a Sign up/Confirmation Email for Annual Pass Customer

CustomLinc Staff Documentation Annual Pass

If the customer can provide their booking reference number, you can search for the booking as nor...

Updated 1 year ago by Dylan Healey

Dietary Requests on Manifests

CustomLinc Staff Documentation Meal Requests/Dietary Requirements

When a meal request is filled out it shows in the manifest next to each passengers name. In this ...

Updated 1 year ago by Dylan Healey

How a Customer will make Meal Requests for applicable products.

CustomLinc Staff Documentation Meal Requests/Dietary Requirements

As of 09/10/2024 Meal Requests are only enabled and required on Paint & Sip and Murder Mystery pr...

Updated 1 year ago by Dylan Healey

How to: Send a Pre-recorded Message (Training)

PA Systems Emerald PA System (Training)

Currently there is only 1 Audio Zone at Emerald Station. Due to this zone control for the announc...

Updated 1 year ago by Dylan Healey

How to: Send a Pre-recorded Message (Training)

PA Systems Menzies Creek PA System (Training)

Currently there is only 1 Audio Zone at Menzies Creek. Due to this zone control for the announcem...

Updated 1 year ago by Dylan Healey

How to: Live Page (Training)

PA Systems Menzies Creek PA System (Training)

Live Paging If no sound adjustment needs to be made please press and hold the button on the micr...

Updated 1 year ago by Dylan Healey

How to: Live Page (Training)

PA Systems Emerald PA System (Training)

Live Paging If no sound adjustment needs to be made please press and hold the button on the micr...

Updated 1 year ago by Dylan Healey

How to: Live Page (Training)

PA Systems Lakeside PA Systems - LVC & Station (Tr...

Live Paging If the paging announcement is for the standard areas you can press the button the mi...

Updated 1 year ago by Dylan Healey