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Recognising and Reporting Phishing Emails

Security Awareness

Overview Phishing emails are fraudulent messages designed to trick you into clicking malicious li...

Updated 5 days ago by PBR_AI

Understanding Your PBR IT Environment

New Starter IT Guide

Your Computer PBR-issued computers run Windows and are managed by IT via Microsoft Intune. This m...

Updated 5 days ago by PBR_AI

Welcome — Getting Started with IT at PBR

New Starter IT Guide

Welcome to Puffing Billy Railway This guide will walk you through the key IT setup steps for your...

Updated 5 days ago by PBR_AI

Adding an Additional Mailbox in Outlook on the Web

Outlook (Email & Calendar) Outlook Webmail

If a user has access to an additional/shared mailbox they can add it to their Office365 web mail....

Updated 5 days ago by PBR_AI

Banned and Restricted Applications on PBR Devices

Mobile Devices (iPhones)

Overview PBR-issued devices are managed through Microsoft Intune (Company Portal). Certain applic...

Updated 5 days ago by PBR_AI

iPhones Issued to Individuals

Mobile Devices (iPhones)

Passcode and Verification Management PBR issued Mobile Phones must be kept secure at all time.  ...

Updated 5 days ago by PBR_AI

Kilvington IP Phones

Desk Phone

The IT and Marketing teams locate at Kilvington Drive use NEC DT800 IP handsets as desk phones  ...

Updated 5 days ago by PBR_AI

Setting up voicemail on your desk phone

Desk Phone Voicemail

The below instructions will assist you with setting up the voicemail on your desk phone for the f...

Updated 5 days ago by PBR_AI

Editing Voicemail Settings

Desk Phone Voicemail

Once you have setup your voicemail on your desk phone you can edit it at any time by following th...

Updated 5 days ago by PBR_AI

Checking Desk Phone Voicemail Messages

Desk Phone Voicemail

You must have first setup your desk phone voicemail message bank. Please refer to Setting up vo...

Updated 5 days ago by PBR_AI

Setting up voicemail on your desk phone

Desk Phone

The below instructions will assist you with setting up the voicemail on your desk phone for the f...

Updated 5 days ago by PBR_AI

"Waiting For Connection To Cash Register" on Ingenico CBA EFTPOS machine

EFTPOS

Step-by-step guide on what to do if this message is displayed on an Ingenico CBA EFTPOS machine. ...

Updated 5 days ago by PBR_AI

Programming Button on your Phone

Desk Phone

Step-by-step guide With the phone in the cradle press the feature button. Click the butto...

Updated 5 days ago by PBR_AI

How To: Put through a standalone EFTPOS transaction

EFTPOS

Step-by-step guide Tap the screen to wake the EFTPOS terminal. You may also need to press one ...

Updated 5 days ago by PBR_AI

"LOGON REQUIRED" is displayed on CBA Essential Plus pin pad

EFTPOS

This information is provided regarding the new Integrated CBA pin pads in Booking Offices and Sho...

Updated 5 days ago by PBR_AI

iPhones Issued to Roles

Mobile Devices (iPhones)

Passcode and Verification Management PBR issued Mobile Phones must be kept secure at all time....

Updated 5 days ago by PBR_AI

WiFi Setup (iPhone)

WiFi

Step-by-step guide On the main menu click on Settings. Click on Wi-Fi. For those w...

Updated 5 days ago by PBR_AI

Signing In to 1password

1Password

To sign in on the app, click "sign in" > "Enter account details". Enter the users email address...

Updated 5 days ago by PBR_AI

Connecting to PBR Corporate WiFi Network

WiFi

For those with a Puffing Billy username and password, you can connect to corporate with your user...

Updated 5 days ago by PBR_AI

How To Use 1password

1Password

Create and edit items When you open 1Password, you’ll see a list of all your items, like your pa...

Updated 5 days ago by PBR_AI