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Recognising and Reporting Phishing Emails
Overview Phishing emails are fraudulent messages designed to trick you into clicking malicious li...
Understanding Your PBR IT Environment
Your Computer PBR-issued computers run Windows and are managed by IT via Microsoft Intune. This m...
Welcome — Getting Started with IT at PBR
Welcome to Puffing Billy Railway This guide will walk you through the key IT setup steps for your...
Adding an Additional Mailbox in Outlook on the Web
If a user has access to an additional/shared mailbox they can add it to their Office365 web mail....
Banned and Restricted Applications on PBR Devices
Overview PBR-issued devices are managed through Microsoft Intune (Company Portal). Certain applic...
iPhones Issued to Individuals
Passcode and Verification Management PBR issued Mobile Phones must be kept secure at all time. ...
Kilvington IP Phones
The IT and Marketing teams locate at Kilvington Drive use NEC DT800 IP handsets as desk phones ...
Setting up voicemail on your desk phone
The below instructions will assist you with setting up the voicemail on your desk phone for the f...
Editing Voicemail Settings
Once you have setup your voicemail on your desk phone you can edit it at any time by following th...
Checking Desk Phone Voicemail Messages
You must have first setup your desk phone voicemail message bank. Please refer to Setting up vo...
Setting up voicemail on your desk phone
The below instructions will assist you with setting up the voicemail on your desk phone for the f...
"Waiting For Connection To Cash Register" on Ingenico CBA EFTPOS machine
Step-by-step guide on what to do if this message is displayed on an Ingenico CBA EFTPOS machine. ...
Programming Button on your Phone
Step-by-step guide With the phone in the cradle press the feature button. Click the butto...
How To: Put through a standalone EFTPOS transaction
Step-by-step guide Tap the screen to wake the EFTPOS terminal. You may also need to press one ...
"LOGON REQUIRED" is displayed on CBA Essential Plus pin pad
This information is provided regarding the new Integrated CBA pin pads in Booking Offices and Sho...
iPhones Issued to Roles
Passcode and Verification Management PBR issued Mobile Phones must be kept secure at all time....
WiFi Setup (iPhone)
Step-by-step guide On the main menu click on Settings. Click on Wi-Fi. For those w...
Signing In to 1password
To sign in on the app, click "sign in" > "Enter account details". Enter the users email address...
Connecting to PBR Corporate WiFi Network
For those with a Puffing Billy username and password, you can connect to corporate with your user...
How To Use 1password
Create and edit items When you open 1Password, you’ll see a list of all your items, like your pa...