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How: A user can edit their service booking in the Annual Pass Portal
A user can see upcoming travel dates on the Dashboard If they want to edit their booking the...
How to: Renew a membership/ Annual pass
Inside the annual pass portal they can click the tab Renew Membership Click continue ...
How to: Reset a Annual Pass user password
Go to membership details Search for the Annual pass members full name or membership number ...
How: A User can reset their password
Go to the annual pass login webpage. Click I have forgotten my password. Type in the ema...
How to: Purchase an Annual Pass
This is a work in progress, details of this may change as specifics locations for products are pl...
How to: Register your Annual Pass account
The customer should receive a confirmation email once the purchase has been confirmed to their...
How: An Annual Pass Member can make an excursion booking themselves
Go to the annual pass portal here: https://apps.customlinc.com.au/puffingbillyrailways/Member...
How to: Send or re-send a Sign up/Confirmation Email for Annual Pass Customer
If the customer can provide their booking reference number, you can search for the booking as nor...
Dietary Requests on Manifests
When a meal request is filled out it shows in the manifest next to each passengers name. In this ...
How a Customer will make Meal Requests for applicable products.
As of 09/10/2024 Meal Requests are only enabled and required on Paint & Sip and Murder Mystery pr...
How to: Send a Pre-recorded Message (Training)
Currently there is only 1 Audio Zone at Emerald Station. Due to this zone control for the announc...
How to: Send a Pre-recorded Message (Training)
Currently there is only 1 Audio Zone at Menzies Creek. Due to this zone control for the announcem...
How to: Live Page (Training)
Live Paging If no sound adjustment needs to be made please press and hold the button on the micr...
How to: Live Page (Training)
Live Paging If no sound adjustment needs to be made please press and hold the button on the micr...
How to: Live Page (Training)
Live Paging If the paging announcement is for the standard areas you can press the button the mi...
How To: Send a Pre-recorded Message (Training)
This article will explain how to use the PA system for Lakeside Station & LVC Booking office. ...
How to: Live Page (Training)
Live Paging If the paging announcement is for the standard areas you can press the button the mi...
Intune iOS Devices - FAQ
What to do if a device that is in Kiosk mode is unable to connect to the internet. There is a ...
How to: Adjust Volume in Cafe
Cafe Volume The "cafe volume" tab is used to lower or increase the volume of the music inside ...
How to: Send a Pre-recorded Message (Training)
Click the tab at the top labelled "Pre-Recorded Messages". Once on this screen you can ...