Recently Updated Pages
Migrating a User to a new iPhone from an existing iPhone (WIP)
Migrating a user with an existing PBR issued iPhone to a new PBR issued iPhone that is MDM enroll...
Aruba Switch Initial Config
This article will guide you on how to initially configure an Aruba switch to get ready for deploy...
CBA EFTPOS PINPAD SUPPORT
If you are unable get a pinpad to connect/work after basic trouble shooting steps (restart, re-pl...
Verifone P630 Config Wiz
This article is for when the Verifone P630 wont come online. Make sure the terminal (pinpa...
Awareness Training - MDE Configuration Required for Phishing Campaigns
We currently use Mimecast Awareness Training for Phishing Campaigns and User Awareness Training ...
Signing in / Syncing OneDrive
Step-by-step guide Search for Onedrive in Windows and open the app. The OneDrive icon wil...
Adding a new OIC User
This article will show you how to add a new person into ring central to receive OIC calls. 1....
BitLocker required after Restart
This article show's how to stop a device from requiring you to enter the BitLocker key every time...
How to: Do a Live Page (Training)
Live Paging If no sound adjustment needs to be made please press and hold the button on the micr...
How to: Send a Pre-recorded Message (Training)
Currently there is only 1 Audio Zone at Menzies Creek. As such control for where the announcement...
How: A user can edit their service booking in the Annual Pass Portal
A user can see upcoming travel dates on the Dashboard If they want to edit their booking the...
How to: Renew a membership/ Annual pass
Inside the annual pass portal they can click the tab Renew Membership Click continue ...
How to: Reset a Annual Pass user password
Go to membership details Search for the Annual pass members full name or membership number ...
How: A User can reset their password
Go to the annual pass login webpage. Click I have forgotten my password. Type in the ema...
How to: Purchase an Annual Pass
This is a work in progress, details of this may change as specifics locations for products are pl...
How to: Register your Annual Pass account
The customer should receive a confirmation email once the purchase has been confirmed to their...
How: An Annual Pass Member can make an excursion booking themselves
Go to the annual pass portal here: https://apps.customlinc.com.au/puffingbillyrailways/Member...
How to: Send or re-send a Sign up/Confirmation Email for Annual Pass Customer
If the customer can provide their booking reference number, you can search for the booking as nor...
Dietary Requests on Manifests
When a meal request is filled out it shows in the manifest next to each passengers name. In this ...
How a Customer will make Meal Requests for applicable products.
As of 09/10/2024 Meal Requests are only enabled and required on Paint & Sip and Murder Mystery pr...