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How to: Create a New Agent in CustomLinc

  1.  Go to Contacts > Add Contact (+) > Click Organisation
  2. Fill in the Name & any other relevant data on the left side - A code is required but is not used unless they are on account.
    We would recommend doing some sort of Business initials like PBR or PBRB for example. > Hit Apply

    You will fill in Business Address and Contact Email in step 5.


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  3. Select "Agent" > Click Okay

  4. Select Apply, and close the windows to get back into the contact pageimage.png
  5. You should see the user on the left-hand side - double click and fill in contact details such as address and email contact. 

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  6.  

    Apply & close this window > Double Click "Agent" in the contact type tab.

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  7.  

    Go to the contracts area> Right click the grey space > Click Add

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  8. Fill in details:
    • Booking Between - Usually set day after request to prevent any issues with any bookings made that day;
    • Travelling between Usually set day after request to prevent any issues with any bookings made that day ;
    • Agent type is the payment process the agent uses (Invoice or Prepaid);
    • Price schedule is their commission rate. 

      If an end date is put into this field the contract will be removed after that date. 

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  9. If the Agent is a school, you also need to go to Booking Defaults > Booking Source and set it to School

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  10. Finally go to brands and make sure Puffing Billy is ticked for the agent. > click Apply then close. 

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