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Setup DUO Multi-Factor Authentication
Step-by-Step Guide You will need your mobile device to setup this, you will also need to install 'DUO Mobile' from your device App Store. 1) Contact IT Helpdesk at helpdesk@pbr.org.au and request for the DUO enrollment email if you have not already receiv...
How to: Add A Shared Calendar
Step-by-step guide Open Outlook. Click on the Calendar icon in the bottom left hand side of the screen. 3. Click on the Add & Share icon located at the top of the screen. Select the Add option from the drop-down menu then select From Address Book... ...
How to Setup Aconex Archive
Step-by-Step Guide Place the device you are installing the application on in Learning Mode. Place the device you are installing the application on in Learning Mode. Download the Aconex Archive installer. Link as of 15/11/2022: https://help.aconex.com/acon...
How to: Uninstall Adobe Reader and Install Adobe Pro
There can be an issue when Adobe DC Reader is installed and a User needs Adobe Pro where Adobe Reader will not uninstall properly and then causes issues with logging into Adobe Pro and will not show the request for signature option in tools. Reva uninstaller...
Forwarding Shared Mailboxes to Multiple Emails
It is possible to forward shared mailboxes to multiple users personal emails via a distribution list. Though this is not an ideal work around and users would be better served by connecting the shared mailbox to their phone or laptop, there may arise times in s...
Create a Dynamic M365 Group
You cannot use Dynamic SG for SharePoint access for groups. In this case you need to create a M365 Dynamic Group Instead. This is useful for having an ALL users, All Staff so on, once they are onboarded. Go to AAD Admin Centre Go to Groups > All Grou...
Change Desk Phone Name Display
These are extension from 700- 799 only (for other ranges, please contact the Telephone Supervisor) Web browse to 10.10.1.51:61000Credentials in 1Pass - NEC Web Portal Name Change Go To Top Menu for Admin Menu, the side Menu for User Management. The screen wi...
How To: Put through a standalone EFTPOS transaction
Step-by-step guide Tap the screen to wake the EFTPOS terminal. You may also need to press one of the buttons on the side of the machine. Put in the passcode. If you are unsure contact your manager. You will be presented with the price screen, put in the ...
How to: Convert an Image type
Step-by-step guide Open the image file in GIMP. You can either drag and drop into GIMP; Right click the file select Open As and find GIMP in the list; or go to File > Open.. the navigate to where the file is and select Open. Select File > Export As... ...
CBA EFTPOS PINPAD SUPPORT
If you are unable get a pinpad to connect/work after basic trouble shooting steps (restart, re-plug USB-B) contatct the below numverFor Commonwealth Bank (CBA) Pinpad's call 1800 230 177 opt 1, 2, 2 and enter the Terminal ID while you are with the pinpad that ...
How to: Get into settings on Verifone P630 Eftpos Terminals
To access the settings console, you need to press on the top left, top right, bottom right and bottom left sections of the screen. You will then be prompted for the admin passcode, which can be found in 1Pass. After you enter the passcode you can swipe up for ...
How: An Annual Pass Member can make an excursion booking themselves
Go to the annual pass portal here: https://apps.customlinc.com.au/puffingbillyrailways/MemberPortal/Logon/ Use your created credentials to log in. If you are unsure of your password use the I have forgotten my password option. If the user has not c...
How to: Send or re-send a Sign up/Confirmation Email for Annual Pass Customer
If the customer can provide their booking reference number, you can search for the booking as normal Click on Contact Search Bring down the dropdown menu and find and select the option Members > Annual Pass Search for the users name that they purc...
How To: Cancel an Annual Pass booking
Currently this cannot be done within the portal. The user will need to contact the CSC and have the booking manually cancelled. You can search for the booking with their name or booking reference which can be found on the Annual Pass Dashboard by the user.
How to: Register your Annual Pass account
The customer should receive a confirmation email once the purchase has been confirmed to their nominated email address. It will look like below: The register link will take them to https://apps.customlinc.com.au/puffingbillyrailways/MemberPortal/Reg...
How to: Purchase an Annual Pass
This is a work in progress, details of this may change as specifics locations for products are placed in publicly accessible locations on the website. BOOKING LINK: https://apps.customlinc.com.au/puffingbillyrailways/BookingProduct/List/?&category=AP Si...
How to install Linkly for Ingenico Integrated Pinpads
Navigate to this URL: "https://linkly.com.au/resources-support/software/". Download the linkly install client. Once downloaded open it and follow the configuration wizard prompts. If installing to an ingenico machine, uncheck the "Install Verifone ...
How: A User can reset their password
Go to the annual pass login webpage. Click I have forgotten my password. Type in the email address for the account and click Reset Password, they will then be sent an email. You can see a successful reset here and an unsuccessful attempt below....
iFrame
You can use the following HTML code to input an iframe from CustomLinc on a website. You replace the "SPIRITS" with the content category you wish to display You can test the iframe by going directly to the URL. <iframe loading="lazy" src="https://bookings.p...
How to: Restart Starwind Service on VSA Node.
Go to web interface for VSA node. Details are in 1 pass. Log into the web interface. Go to the Terminal and use the command Sudo -i to navigate as the root user. Creds are in 1 pass. You can run the command systemctl status StarWindVSA to see if the ser...