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Adding an Additional Mailbox in Office365

If a user has access to an additional/shared mailbox they can add it to their Office365 web mail.

Step-by-step guide

  1. Sign in to your account in Outlook on the web.

  2. For Exchange Online mailboxes, right-click Folders in the left navigation pane, and then choose Add shared folder or mailbox then Add shared folder or mailbox.

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  3. In the Add shared folder dialog box, type the name of the shared mailbox you are a member of, such as info@pbr.org.au.