Capacity Management
Operational guides for managing Belgrave-Gembrook services in CustomLinc.
Capacity Overview & Quick Reference
Key Concepts: Manifests and Legs In CustomLinc, a manifest represents the overall service (e.g. t...
Adjusting the Train Capacity (Manifest)
Overview Use this procedure to change the capacity for general and single-journey passengers. Thi...
Adjusting the Belgrave–Gembrook Return Allocation
Overview Use this procedure to change the capacity for the Belgrave – Gembrook Return allocation ...
Creating a Special Guest Pass Booking
Go to Add Booking > Make a Standard Booking Select the applicable SGP product, if unsure consult ...
How to Redeem a SGP or Gift Voucher Booking
Request for the Reference number on their confirmation email & Use CL Search to find the booking ...