How to Redeem a SGP or Gift Voucher Booking

1. Request for the Reference number on their confirmation email & Use CL Search to find the booking
   

   
   
   

   
   
2. Confirm an applicable product and available date with the customer. 
   

   
   

   
   
3. Click edit on the booking
   

   
   
   

   
   
4. Change Date THEN Product to what was select in step 2
   
   

   
   
   
   

   
   
   
5. Change booking Details if needed to customers name, and email. 
   
6. Click Update. 
   
7. Go to Send > Confirmation to Client.