# How to Redeem a SGP or Gift Voucher Booking

1. Request for the Reference number on their confirmation email & Use CL Search to find the booking  
    [![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2026-06/scaled-1680-/FpPimage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2026-06/FpPimage.png)
2. Confirm an applicable product and available date with the customer.   
    [![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2026-06/scaled-1680-/mg3image.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2026-06/mg3image.png)
3. Click edit on the booking  
    [![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2026-06/scaled-1680-/oJuimage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2026-06/oJuimage.png)
4. Change *Date* **THEN** *Product* to what was select in step 2  
      
    [![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2026-06/scaled-1680-/Svhimage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2026-06/Svhimage.png)
5. Change booking Details if needed to customers name, and email.
6. Click Update.
7. Go to Send > Confirmation to Client.   
    [![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2026-06/scaled-1680-/hrNimage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2026-06/hrNimage.png)