Booking Management
Guides for creating bookings in CustomLinc.
Strategic Partnerships Grant
Overview This guide explains how to create a booking in CustomLinc for the Strategic Partnerships...
Booking Office
How to: Check-in a Booking
Click Search. Ask customer for the Booking Reference Number, OR scan the barcode provided on boo...
How to: Manually Search for a Booking on a Specific Service
In this example we will be looking for a booking on the 10:00am Belgrave to Lakeside on the 24th ...
How to: Check Capacity Availability for a Walk-Up Booking
To see correct information on the Availability Screen, please find a guide here: How to: Setup yo...
How to: Setup your Availability Screen
Go to Sightseeing > Availability. Click Preferences Set Your Display to ALL. And make sure all...
How to: Make a booking with Quick Ticket (POS)
The workstation you are trying to do this from needs to be setup to sell tickets via 'Quick Ticke...
How to: Make a Booking for a Walk-Up
Go to Sightseing > Manifest Right click the Manfiest you would like to book a product for. (The m...
How to: Print the Seating Plan
1. Go to Express > Services, right click the appropriate service and Click View Seating Plans 2. ...
Payments/Receipting
All Guides related to taking and receipting payments
Receipting a booking using the Online Payment Link in CustomLinc
To receipt a booking over the phone inside of CustomLinc, the Online Payment Link is now the meth...
How to: Make a take an Integrated - EFTPOS payment for a booking
The workstation you are trying to do this from needs to be setup to sell tickets via 'Quick Ticke...