# Booking Management

Guides for creating bookings in CustomLinc.

# Strategic Partnerships Grant

## Overview

This guide explains how to create a booking in CustomLinc for the **Strategic Partnerships Grant (SPG)** program. Selecting the correct agent ensures the Source and Promotion Code are automatically assigned.

## Steps

1. In CustomLinc, click **Add** and select **Create Standard Booking**.
2. Select the relevant **product**.
3. Enter the required **booking details**.
4. In the agent field, select **(SPG) Strategic Partnerships Grant**.
5. Enter the number of **fares** required.
6. Click **Update**.
7. Confirm that the **Source** and **Promotion Code** have been automatically assigned.  
    [![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2026-05/scaled-1680-/HP2image.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2026-05/HP2image.png)

## Important Notes

- The Source and Promotion Code are assigned automatically when the **(SPG) Strategic Partnerships Grant** agent is selected — do not enter these manually.
- If the Source or Promotion Code are not populated after clicking Update, verify the correct agent has been selected before proceeding.