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To sign in on the app, click "sign in" > "Enter account details". Enter the users email address with the sign-in address as below and hit next. You will need to authenticate with duo. 1password will then ask to trust the device. You will need to input a...

This article will assist in using the LVC meeting room conference av system.     1.    Basic operation   The audio Visual system is controlled by a touch panel sitting on the Conference room table.   Under the lift up panel in the centre of the table ...

This article will show you how to add a Yubico passkey as MFA. This will be used when a user does not want or cannot install Microsoft Authenticator on their device. Install Yubico Authenticator on your machine for the initial setup of the Yubico Key. T...

This will assist you if a user is having trouble setting up Microsoft Authenticator. In Entra, head to "Users", select the user and select "Authentication Methods". Delete any authentication methods (NOT DUO, THIS WILL STILL BE USED FOR VPN) so we ca...

This article will show you how to backup and restore a company mobile phone when a user gets offboarded, or data from a backup needs to be retrieved.   Backing up Install "Apple Devices" onto your device. Plug the desired mobile to backup into your devic...

This article will show you how to use the Belgrave station meeting room conference system. If you created a meeting If you created the meeting and sent invitation to PBR or external sources. When creating a meeting, select "Teams Meeting" to make it a...