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Kilvington IP Phones
The IT and Marketing teams locate at Kilvington Drive use NEC DT800 IP handsets as desk phones These phones are connected to the core switch stack in the Kilvington comms rooms and are configured to use VLAN mode on both the LAN and PC ports. The phones are...
Banned and Restricted Applications on PBR Devices
Overview PBR-issued devices are managed through Microsoft Intune (Company Portal). Certain applications are prohibited on PBR devices for security, legal, or compliance reasons. Prohibited Applications ApplicationReason TikTokProhibited under Australian Gove...
Adding an Additional Mailbox in Outlook on the Web
If a user has access to an additional/shared mailbox they can add it to their Office365 web mail. Step-by-step guide Sign in to your account in Outlook on the web. For Exchange Online mailboxes, right-click Folders in the left navigation pane, and t...
Setting Up Duo MFA (IT Staff and Select Roles)
Overview Duo MFA is used only by IT staff and a small number of select roles — primarily for systems that integrate with Duo, such as NetSuite. If you are a general PBR staff member, please use Microsoft Authenticator instead — see Setting Up Microsoft Authent...
Change Desk Phone Name Display
These are extension from 700- 799 only (for other ranges, please contact the Telephone Supervisor) Web browse to http://10.10.1.51:61000Credentials in 1Pass - NEC Web Portal Name Change Go To Top Menu for Admin Menu, the side Menu for User Management. The scre...
Setting Up Microsoft Authenticator (Standard MFA)
Overview Multi-Factor Authentication (MFA) protects your PBR account by requiring a second verification step when you sign in. Microsoft Authenticator is the standard MFA method for all PBR staff. You will need your mobile phone to complete this setup. If you ...