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Overview PBR uses Global Protect as its VPN client. The VPN allows you to securely access PBR network resources (such as shared drives and internal systems) when working from home or off-site. Global Protect should be installed on your PBR-issued device. If it...

Please note that you may need to update you Who's on Call Plus app for the following options to show.  On your mobile device open the Who's On Call app. Tap the 'hamburger' menu in the top right Tap on Phone Book Dial You can search by First name, Last Na...

Grab the website link you want to add to the page. For this example, I will be adding the Bushfire Mangement Plan to the OIC Quick Reference Guide Click on the document in the location it is stored.  Copy the entire webpage link in the address bar. Go to ...

 Go to https://whosoncall.cloud/  Enter your provided username and password. If unsure, please contact your Team Leader or IT Helpdesk. Click on the manage users' icon,  Change your password in the password field and click save.  That's it, all done!  ...

Go to the SharePoint Site or Page you wish to add a link to, click edit in the top right.  Click Add Links Navigate to the folder you wish to add, in this cate its under Site > Documents > People and Culture. Click the Folder you wish to add on the left. ...

Go to Add Booking > Make a Standard Booking Select the applicable SGP product, if unsure consult with team.  If you do not set a date, it will default to 1 Year in the future. This is the expiry date for the booking.   Input booking details & fare amounts.  If...

Request for the Reference number on their confirmation email & Use CL Search to find the booking Confirm an applicable product and available date with the customer.  Click edit on the booking Change Date THEN Product to what was select in step 2 Change booking...

Click Search.  Ask customer for the Booking Reference Number, OR scan the barcode provided on booking reference.  Confirm Party Name & Fare details (Adult, Children etc). And click Print Ticket. 

In this example we will be looking for a booking on the 10:00am Belgrave to Lakeside on the 24th of July.  Go to Sightseeing > Manifests, set your date on the top left, then click the LEG that you would like to search. These will be in Black font (arrow).  Fin...

Create SSH key in 1Pass. Copy Public Key Go to AD Server, open Powershell as admin. Edit command  Set-ADUser -Identity samaccountname -Add @{sshPublicKey="ssh-ed25519 AAAA... user@host"} Example would be Set-ADUser -Identity a.dhealey-Add @{sshPublicKey="ssh-e...

To see correct information on the Availability Screen, please find a guide here: How to: Setup your Ava... | BookStack OR ask for your team or the IT Team to assist.  First you will need to be familiar with the Product Codes used within CustomLinc.  We have tw...

Go to Sightseeing > Availability. Click Preferences   Set Your Display to ALL.  And make sure all the "Show" boxes are Deselected.  Your availability table should now show the Manifest and all attached products underneath.  Right click on a product availabilit...