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How to: Renew a membership/ Annual pass
Inside the annual pass portal they can click the tab Renew Membership Click continue Select the users they would like to renew and click Next Checkout as normal. Accept terms and conditions, payment method and fill in payment details. Then sel...
How: A user can edit their service booking in the Annual Pass Portal
A user can see upcoming travel dates on the Dashboard If they want to edit their booking they can click the three dots ... on the relevant booking and click Edit From here they can Change Date of the booking, Cancel or Send their Confirmation Email...
How to run a Customlinc Report
You can run several types of reports within CustomLinc to give more detailed information for large sections of bookings. To do this click Reports tab in the top left For this example we will run a Bookings report. After clicking, bookings you will need to go ...
How to: Merge a Member into another Members Account
This is also the process on how to add a separately booked pass for a companion into the paid members portal. Get the member numbers for both users. In my example, member Dylan Healey, needs to be added to IT Adult's (15046721) account.If they are unable ...
Scripts
Example Auto hotkey scripts below EDIT EXISTING PRICE #SingleInstance, Force XButton1:: Click 2 left Sleep 5 Send {Tab 3} Sleep 3 Send {Enter} Sleep 5 Send {Enter} Sleep 2 Send {Tab 5} Sleep 3 Send {Backspace} Sleep ...
Edge Browser Extension - Management
Currently this is limited to IT Users via IT testing group within Intune. Found under Device > Configuration there is a policy called Testing - Microsoft Edge Browser Extension Control. This contains a wildcard blacklist of extenstions with a whitelist of sp...
Cisco Secure VPN Deployment via PDQ
This is setup to Install, Configure and Setup the VPN with one click. The user will still need to be added into the appropriate AD Groups for access. XML Files can be located on AUX-B1 at \\pbr.org.au\SYSVOL\pbr.org.au\softwareDeployments\Cisco Secure Client P...
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Removing RFID - CustomLinc
This article will show you how to remove an RFID tag from a user. Open Custom Linc, select "Contacts" and search for the desired person to remove the RFID tag from. Click on the user's name to open the menu on the right and select "staff". Clic...
How to: Assign or Remove Contacts/Agent to Contact Group(s)
Find the Contact you wish to allocate to a Contact group Select the icon This will pop up the list of Contact Groups that can be allocated, double click on the one you wish to add Repeat until you have added all the Contact Groups you wish to. ...
How to: Create or Remove a Contact Group
Go to Settings > General > Contact Groups Select ADD > fill in template > SAVE You can also edit existing templates by selecting - You cannot ad or remove Contacts from the group here. Please refer to How to: Assign or Remo... | BookStack
How to: Add Contact details to a contact (Agent).
Contacts screen Search for Contact Double-click on ContactOrganisation Select Add to add Postal and Physical addresses Select Add to add Email, Phone, Fax, Facebook, Twitter and website Individual 4. Right-click under Contact Methods and selec...
How to: Export a list of emails from a Contact Group
Go to Contacts Select the Contacts drop down to search for a contact filter. From here you can click the arrows to expand the filters, the following are examples. Contact Groups are managed on a per agent basis - an Agent (contact) can have mult...
How to: Create a New Agent in CustomLinc
Go to Contacts > Add Contact (+) > Click Organisation Fill in the Name & any other relevant data - A code is required but is not used unless they are on account. We would recommend doing some sort of Business initials like PBR or PBRB for example. > Hit Ap...
How to: Log into the Learner Hub
Go to: https://learnerhub.phriendlyphishing.com/login Input your PBR email address, Click Next, You may be asked to log into your Microsoft account - If so, follow the prompts filling in your email and Password and following any MFA prompts. From here ...
How to change Music in Soundtrack your brand
Do not use Zones > Change Music. This will not abide by the schedule. Login Creds in password vault. We run our setup on Schedules. You can then select the appropriate schedule and edit the playlist on each time schedule - Then select Play To, to select wh...
Cisco AP DTLS Authentication Issues
Field Notice: FN72524 - During Software Upgrade/Downgrade, Cisco IOS APs Might Remain in Downloading State After December 4, 2022 Due to Certificate Expiration - Software Upgrade Recommended - Cisco There is a known issue with a hardware cert found on sever...
How to: Manage your Team Member's Training in the Learner Hub
Go to Learner Hub and login with your PBR email and Password if prompted. If you are the assigned manager for at least one person with a PBR account, you will see Team View in the top right. Click on this to show your Team View. To see your teams current c...