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This article will show you how to delete passwords from chrome and Edge once 1password is enabled.   When at the chrome home page (for Edge see below) click the 3 dots at the top right of the page and select 'Delete browsing data". Select the "advance...

This article will show you how to fix the issue when the "Bad Image" error appears. Open CMD as admin in the local PC. Type command: cd /d C:\Program Files\WindowsApps\ Next command: "dir" to open the directory. Scroll down to find the fil...

This article show's how to stop a device from requiring you to enter the BitLocker key every time it restarts. 1. The first step is to suspend BitLocker on the device. To do this, go to settings and search "BitLocker" and select "Manage BitLocker". 2. ...

This article will show you how to add a new person into ring central to receive OIC calls.   1. Navigate to the Ring Central web interface. (Creds found in 1pass.). Select myextension > settings > Phone > incoming call rules. 2. Select "+ Add Rule". ...

This article will guide you on how to initially configure an Aruba switch to get ready for deployment out into the field. Firstly you will need to plug a USB-C cable from your laptop into the console USB-C port of the switch. Open device manager and searc...

Some websites/programs allow the use of TOTP as an extra layer of security to authenticate. This article will show you how to do that with 1password. In this example I will be using discord. Login to your desired app as per normal and look for anywhere th...

    Navigate to https://bookings.puffingbilly.com.au/AgentPortal/ in your chosen internet browser. Login with your credentials. Once logged in you will be met with your dashboard. Here you can see any future bookings. In the “New Booking” tab is...

Create and edit items When you open 1Password, you’ll see a list of all your items, like your passwords and credit cards. Select an item to see its details: To create an item, click New Item (or press CtrlN) and choose an item category. You can also search...

This article will show you how to change your password in idealpos.   Open idealpos and navigate to "Setup" & "Change User Password".  Here you can change your password. The password has to be less than 10 characters as per idealpos standard. 

This article will show you how to change your password in Custom Linc   Open Custom Linc. At the top right, hit the drop-down arrow and select "Change Password".  Enter your old password, followed by your new password. 

RFID readers can be used to login to Custom Linc and possibly IdealPos.   Install USB Reader tools exe. This can be found in the I drive: I:\Software_Drivers\USB Reader Tool Plug a RFID reader into your PC. Change the UID format to use: 8H -> 10D. This c...

This procedure details the steps required to add a new user to the CustomLinc system. This will typically occur when a new employee commences with the organisation. Before account set up can take place an approved new user request must be submitted via the IT ...

This article will show you how to add an RFID tag to a user's account in Custom Linc. Firstly, you will have to convert the staff member to a crew member. Search the user in Custom Linc. Right click the user and select "Configure as > Crew Member". T...

This article will show you how to bypass the TPM to allow older devices to upgrade to windows 11. 7th gen or previous Intel processors cannot upgrade to windows 11. This will allow that. On the desired windows 10 pc, download the latest Windows 11 iso fro...

This article will show you how to setup a user with Microsoft Authenticator when logging into Microsoft. Install Microsoft Authenticator on your selected mobile device. Navigate to Chat | M365 Copilot. In the bottom left corner next to the users name, se...

This article will show you how to report a suspicious email to the IT department. Please do not click on links in an email you believe to be suspicious, please report if you are unsure. Outlook (Desktop) In Outlook, click on the desired email you would l...

To sign in on the app, click "sign in" > "Enter account details". Enter the users email address with the sign-in address as below and hit next. You will need to authenticate with duo. 1password will then ask to trust the device. You will need to input a...