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Creating a New Booking with a Meal Request or Dietary Requirement
In this example I will creating a new booking for our Murder Mystery for 2 people. If you are looking to edit an existing booking to add or change meal requests please go here. Firstly, make a booking for the product as you normally would by going to Stand...
Editing or Adding a Meal Request to an existing booking
Search for the booking and go into the booking details On the right of the party name go to click the party details icon (see below) From here you can click into the Meal Request Cell and add a Meal Request or deselect an existing option. For thi...
How a Customer will make Meal Requests for applicable products.
As of 09/10/2024 Meal Requests are only enabled and required on Paint & Sip and Murder Mystery products They will go through the normal webpages and select a product, in this example Murder Mystery. They will then select what fares and how many they would ...
Advanced Threat Hunting Shema
Unable to do certain threat hunts as we only have a Defender Plan 1 license as part of Business Prem. Required E5. Business Prem limits our hunts to specific schemas (tables) which don't include Device Events, Networking Events, Email Events, Email Attachment ...
Me&U Not sending orders to POS
We have been advised by Me&U that they confirm orders when payment is received on their end and it has confirmed a connection to the POS server, if the POS Server has no connection to the targeted POS the transaction will still go through, but not be sent to t...
How to: Live Page (Training)
Live Paging If the paging announcement is for the standard areas you can press the button the microphone and talk. If you need to change what areas the announcement is going to please keep reading. 1. The "Live Paging" or "Paging" tab is where you will be a...
How to: Live Page (Training)
Live Paging If the paging announcement is for the standard areas you can press the button the microphone and talk. If you need to change what areas the announcement is going to please keep reading. If you want to change the areas for a live announcement y...
How to: Send a Pre-recorded Message (Training)
Currently there is only 1 Audio Zone at Menzies Creek. Due to this zone control for the announcement is not required. Firstly you can choose to delay in the announcement with the "select pre-message delay" field. You can then select a message that y...
How to: Live Page (Training)
Live Paging If no sound adjustment needs to be made please press and hold the button on the microphone and talk If you need to change how loud the microphone is you can adjust it using the Mics slider You can then push and hold the talk button on ...
How to: Send a Pre-recorded Message (Training)
Currently there is only 1 Audio Zone at Emerald Station. Due to this zone control for the announcement is not required. Firstly you can choose to delay in the announcement with the "select pre-message delay" field. Select a message that you would like...
How to: Live Page (Training)
Live Paging If no sound adjustment needs to be made please press and hold the button on the microphone and talk If you need to change how loud the microphone is you can adjust it using the Exernal Mix or Shure Mic slider External Mic - The external...
How to: Adjust Volume in Cafe
Cafe Volume The "cafe volume" tab is used to lower or increase the volume of the music inside the cafe. Simply slide the bar up or down.
How to: Send a Pre-recorded Message (Training)
Currently there is only 1 Audio Zone at Menzies Creek. As such control for where the announcement is sent is not required. You can choose to delay in the announcement with the "select pre-message delay" field. This is not required, and none is the default ...
How to: Do a Live Page (Training)
Live Paging If no sound adjustment needs to be made please press and hold the button on the microphone and talk If you need to change how loud the microphone is you can adjust it using the Shure Mic slider You can then push and hold the talk bu...
Dietary Requests on Manifests
When a meal request is filled out it shows in the manifest next to each passengers name. In this case you can see John Smith has selected Gluten Free and Vegetarian, they have also given additional information being "No Peas". This information is gathered dur...
How to: Reset a Annual Pass user password
Go to membership details Search for the Annual pass members full name or membership number You then need to find the "Parent Card". This will be the Lead Adult for the account, and where the account details are. As you can see above, the member card ...
How to: Renew a membership/ Annual pass
Inside the annual pass portal they can click the tab Renew Membership Click continue Select the users they would like to renew and click Next Checkout as normal. Accept terms and conditions, payment method and fill in payment details. Then sel...
How: A user can edit their service booking in the Annual Pass Portal
A user can see upcoming travel dates on the Dashboard If they want to edit their booking they can click the three dots ... on the relevant booking and click Edit From here they can Change Date of the booking, Cancel or Send their Confirmation Email...
How to run a Customlinc Report
You can run several types of reports within CustomLinc to give more detailed information for large sections of bookings. To do this click Reports tab in the top left For this example we will run a Bookings report. After clicking, bookings you will need to go ...
How to: Merge a Member into another Members Account
This is also the process on how to add a separately booked pass for a companion into the paid members portal. Get the member numbers for both users. In my example, member Dylan Healey, needs to be added to IT Adult's (15046721) account.If they are unable ...