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How to: Send or re-send a Sign up/Confirmation Email for Annual Pass Customer

If the customer can provide their booking ref,reference number, you can search for the booking as normal

    Open CustomLinc
    Click on Contact Search

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    Bring down the dropdown menu and find and select the option Members > Annual Pass

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    Search for the users name that they purchased the pass with

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    Right click the Member details and select Properties, This will bring you to the purchase within CL. 

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    Double click the purchase image.png


    Follow the normal process to send a confirmation email. Send > Confirmation to Client... > Next > Next > Finish. This will send a confirmation to the email provided in the booking. 

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    An example of the emails is below: 

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