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Shared Emails Redirected To Folders
Step-by-step Guide Open outlook via the webapp (https://www.microsoft.com/en-us/microsoft-365/outlook/email-and-calendar-software-microsoft-outlook-b?deeplink=%2Fowa%2F&sdf=0) Log in. Click on your name in the top right and select "open shared mailbox" and...
"Waiting For Connection To Cash Register" on Ingenico CBA EFTPOS machine
Step-by-step guide on what to do if this message is displayed on an Ingenico CBA EFTPOS machine. Check if the USB B cable (usually red head) is plugged in. Unplug and plug USB B cable back in. If need be you can reset the EFTPOS machine. To do this hold...
How to: Send a Pre-recorded Message (Training)
Click the tab at the top labelled "Pre-Recorded Messages". Once on this screen you can select the zone (location) of which you would like the announcement to take place. Selecting all will broadcast the message to all locations. Bright Pink is select...
Creating M365 account in the M365 Admin Portal
First you must login to the M365 admin center with an account with admin rights to be able to create a user. Navigate to "users" on the left hand side and select "Active users" Select "Add a user" in the top left. Enter the name of the new user,...
Adding non domain account to Email group
Adding a non domain account to an email group has to be done in Microsoft teams. In teams, navigate to the "teams" tab. Find the group you want to add the user to and click the 3 dots. (hover over the group with your mouse so the 3 dots appear). Cl...
Adding a domain (@RTHV) user to an M365 group
Open the M365 admin center portal. Navigate to "Teams & Groups" on the left hand side and select "Active teams & groups". Find the group you would like to add the user too and select it. Click on the membership tab. If you would like to add them as...
Verifone P630 Config Wiz
This article is for when the Verifone P630 wont come online. Make sure the terminal (pinpad) is connecting to the pc and getting a shared internet connection. This can be found in Control panel > Network & Internet > Network & Sharing Center > Change Ad...
How To: Send a Pre-recorded Message (Training)
This article will explain how to use the PA system for Lakeside Station & LVC Booking office. Messages / PA Announcements Zones are selected by default. For any changes to the default zones please consult the IT team.The zones displayed in bright pink ar...
Image Change
This article is for if you would like to change an image on a device in Xibo. Creds in 1pass. Firstly navigate to the displays. Then select the dropdown of the device you would like to change. Select "jump to scheduled layouts". Select the...
Add media (image)
This article shows you how to upload a new image into the Xibo library. Firstly navigate to "media". Click "add media". Click "add file", then "start upload". Then click "done". Your image is now ready to be added to a layout.
Create a New Layout
This article shows how to create a new layout to be able to add a new image to a device. Navigate to "layouts" on the left hand side menu. Click "add layout". Choose "full screen". Name your new layout. Root folder should be selected. Clic...
Plantronics Savi W740 Headset
This article will show what to do if the headset is not working. User Guide: https://headsetplus.com/PDF/W740_user_guide.pdf Checking the inputs and outputs in windows settings and make sure the headset is set to default device, or at least default com...
Uninstall Adobe with Revo Uninstaller
revo.exe is found in the I drive: I:\Software_Drivers\Revo Uninstaller\RevoUninstaller_Portable (2)\RevoUninstaller_Portable Copy the whole folder "RevoUninstaller_Portable" to the computer you want to unintall Adobe off. Run "RevoUPort.exe" and enter ...
Install Adobe Pro
The Adobe pro .exe can be found in I:\Software_Drivers\Acrobat Pro\Adobe Acrobat Enterprise Or https://helpx.adobe.com/au/acrobat/kb/acrobat-dc-downloads.html
Assigning Adobe Pro Licenses
Head to https://adminconsole.adobe.com/team and use the it@pbr.org.au email to log in. Creds in 1pass. Head to "users". If the user is not in there, add them using their PBR email. You can assign them a license by clicking on their name and select...
Creating a New Asset in Snipe-IT
This article will show you how to create a new asset in Snipe-IT. From the "All Assets" page select "Create New" in the top right corner. A new page will appear with the ITAM number auto filling to the next ITAM number. For "Company" select "Puffing ...
Creating a New Asset Model in Snipe-IT
This article will show you how to create an asset model in Snipe-IT On the left in the navigation panel select settings > asset models. Select "Create New" in the top right hand corner. For this example i will be using a Zebra ZD421 ticket prin...
Syncing New Users into Snipe-IT
If you have user you need to check a device out to but are not showing up in Snipe-IT they may be a new user and you will need to manually do a sync with active directory. In Snipe-IT, head to the navigation bar on the left hand side and select "People"....
Setting up a new user in 1password
This article will show how to setup a new user in 1password. Install 1password on the users machine. This can be done in PDQ. An invite will have to be sent from your admin web portal page. https://puffingbillyrailway.1password.eu Select "invitations" fr...
Importing password from browser to 1password
This article will show you how to import passwords from chrome or edge to 1password. In the 1password app select the 3 dots at the top left corner of the screen and select "import". Select your browser and click on the link. For this one we will do ...