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Step-by-step Guide Open outlook via the webapp (https://www.microsoft.com/en-us/microsoft-365/outlook/email-and-calendar-software-microsoft-outlook-b?deeplink=%2Fowa%2F&sdf=0) Log in. Click on your name in the top right and select "open shared mailbox" and...

Step-by-step guide on what to do if this message is displayed on an Ingenico CBA EFTPOS machine. Check if the USB B cable (usually red head) is plugged in. Unplug and plug USB B cable back in. If need be you can reset the EFTPOS machine. To do this hold...

Click the tab at the top labelled  "Pre-Recorded Messages". Once on this screen you can select the zone (location) of which you would like the announcement to take place. Selecting all will broadcast the message to all locations. Bright Pink is select...

This article will explain how to use the PA system for Lakeside Station & LVC Booking office. Messages / PA Announcements Zones are selected by default. For any changes to the default zones please consult the IT team.The zones displayed in bright pink ar...

This article is for if you would like to change an image on a device in Xibo. Creds in 1pass. Firstly navigate to the displays. Then select the dropdown of the device you would like to change. Select "jump to scheduled layouts". Select the...

This article shows you how to upload a new image into the Xibo library. Firstly navigate to "media". Click "add media". Click "add file", then "start upload". Then click "done". Your image is now ready to be added to a layout.

This article shows how to create a new layout to be able to add a new image to a device.   Navigate to "layouts" on the left hand side menu. Click "add layout". Choose "full screen". Name your new layout. Root folder should be selected. Clic...

This article will show what to do if the headset is not working. User Guide: https://headsetplus.com/PDF/W740_user_guide.pdf Checking the inputs and outputs in windows settings and make sure the headset is set to default device, or at least default com...

This article will show you how to import passwords from chrome or edge to 1password.   In the 1password app select the 3 dots at the top left corner of the screen and select "import". Select your browser and click on the link. For this one we will do ...

This article will show you how to delete passwords from chrome and Edge once 1password is enabled.   When at the chrome home page (for Edge see below) click the 3 dots at the top right of the page and select 'Delete browsing data". Select the "advance...

Some websites/programs allow the use of TOTP as an extra layer of security to authenticate. This article will show you how to do that with 1password. In this example I will be using discord. Login to your desired app as per normal and look for anywhere th...

    Navigate to https://bookings.puffingbilly.com.au/AgentPortal/ in your chosen internet browser. Login with your credentials. Once logged in you will be met with your dashboard. Here you can see any future bookings. In the “New Booking” tab is...

Create and edit items When you open 1Password, you’ll see a list of all your items, like your passwords and credit cards. Select an item to see its details: To create an item, click New Item (or press CtrlN) and choose an item category. You can also search...

This article will show you how to change your password in idealpos.   Open idealpos and navigate to "Setup" & "Change User Password".  Here you can change your password. The password has to be less than 10 characters as per idealpos standard. 

This article will show you how to change your password in Custom Linc   Open Custom Linc. At the top right, hit the drop-down arrow and select "Change Password".  Enter your old password, followed by your new password. 

This procedure details the steps required to add a new user to the CustomLinc system. This will typically occur when a new employee commences with the organisation. Before account set up can take place an approved new user request must be submitted via the IT ...

This article will show you how to add an RFID tag to a user's account in Custom Linc. Firstly, you will have to convert the staff member to a crew member. Search the user in Custom Linc. Right click the user and select "Configure as > Crew Member". T...

Overview Multi-Factor Authentication (MFA) protects your PBR account by requiring a second verification step when you sign in. Microsoft Authenticator is the standard MFA method for all PBR staff. You will need your mobile phone to complete this setup. If you ...