Adding a Stop Sell to a Manifest
The purpose of this procedure is to detail the steps for adding a stop sell tovia a sightseeing servicemanifest in CustomLinc. This functionality can be used whenfor there is no underlying express product e.g. Day out with Thomas.
Stop Sell can be used to disable bookings fora services e.g.such onas a lunch train or any other sightseeing service using a Total Fire Ban (TFB) day manifest.
- From within CustomLinc click
ScheduleManifests under the Sightseeing menu on the left of the screen
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From the
listmanifestsofwindowdisplayedonsightseeingtheservices,right, use the date picker to select the date, right click therequiredmanifestdayto be stop sold and select Stop Sell / Max Pax ... and This Manifest
- In the displayed window a date range can be specified to apply the stop sell over multiple
servicedays if required.
Ensure Change the Status to... checkbox is ticked and the dropdown is changed to the appropriate option. Different options can be selected from this drop down if the stop sell is only required on particular sales channels. These include:
Confirmed – Bookings are fully enabled
Stop Sold- All Channels––Bookings are fully disabled
Stop Sold – External Channels – Only online bookings can be made
Stop Sold – Internal Channels – Bookings cannot be made online but can be made by Booking Offices and the CSC
Ensure that a reason has been added to theStopNotesSoldfield–inInternaltheChannels– Only online bookings can be madewindow.
- Click the Next button
- The next window will display a list of services impacted by the change, ensure the
OKChange Status box is checked for each service to be modified
- Click the Finish button to save the changes
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When prompted enter your CustomLinc credentials and click OK
A stop sell has now been added the against the service.service(s). The service will be displayed as red in the schedule.schedule
To remove the stop sell, this same process can be used and the status set to Confirmed instead.