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If you have been set up with an Administrator level account in NetSuite, it should only be used when administrative functions are required to be performed. Due to Oracle's security policy, Administrator level access is not able to be signed in utilising Single...

This will provide a report which breaks down Product sales over a certain time period by product, fare type, add-ons, discounts, refunds and commissions. Under Reports > Ticketing > Ultimate Fare This is the dialog box you will be presented with. This date...

To receipt a booking over the phone inside of CustomLinc, the Online Payment Link is now the method to complete this.  Inside the booking, Select Receipt In the receipt menu, change the Payment type to the Card Type, and add the amount to be paid. This...

To enable a NetSuite role for Duo Single Sign-On, the following must occur.  The Users which require the role need to be added into the SG_DUO_NetSuiteUsers Security Group in Active Directory by IT. A request for this to occur is to be submitted via the PBR I...

TOTAL FIRE BAN / RAILWAY CLOSURE HOMEPAGE TILE We have a set of templated callout boxes hidden at the top of the homepage, to utilise in different scenarios including TFB/Railway closures, limited timetables operating due to weather events etc. The copy in ...