Skip to main content

Migrating a User to a new device

Migrating a user with an existing PBR issues iPhone to a new PBR issues iPhone that is MDM enrolled


Step 1 - Backup Device

     using Apple Devices App from Microsoft Store

    Step 2 - Erase the new phone and when it restarts (apple logon appears on screen) plug into computer.. retsorerestore the backup to the new phopnephone. 

    When restore is complete the iPhone will restart. remove the cable from the computer when appl logo is displayed

    Step 3 - AfterEnrollment Process

      When phone restarts should come up with restore iscomplete completeConnect to 'internet'  Wi-Fi Enroll this iPhone willSetup continueface throughid theCreate Intunea Enrollmentpasscode processSign in to users apple account Accept terms and conditions Turn on location services

      everything should come across