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Migrating a User to a new device

Migrating a user with an existing PBR issues iPhone to a new PBR issues iPhone that is MDM enrolled


Step 1 - Backup Device

  •  using Apple Devices App from Microsoft Store

Step 2 - Erase the new phone and when it restarts (apple logon appears on screen) plug into computer.. restore the backup to the new phone. 

When restore is complete the iPhone will restart. remove the cable from the computer when appl logo is displayed

Step 3 - Enrollment Process

  • When phone restarts should come up with restore complete
  • Connect to 'internet'  Wi-Fi
  • Enroll this iPhone
  • Setup face id
  • Create a passcode
  • Sign in to users apple account
  • Accept terms and conditions
  • Turn on location services

everything should come across

 

 

 

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