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Adjusting the Belgrave–Gembrook Return Allocation

Overview

Use this procedure to change the capacity for the Belgrave – Gembrook Return allocation — the full return journey product, typically set to 56 seats. This procedure includes an extra step: you must also update the Allocation Group to match the new value, otherwise the seat reservation will be out of sync.

How Capacity is Structured

Each leg on a Belgrave–Gembrook service has a total capacity of 176 passengers, made up of two components:

Component Capacity Notes
Bel - Lak & Lak - Gmb Return / single-journey passengers 120 Covers Bel–Lak, Lak–Gem, and return equivalents
Belgrave – Gembrook Allocation (Return) 56 Full return journey product; seats are reserved via Allocation Groups
Total per leg 176  

Steps

  1. In Sightseeing > Manifests, locate the relevant manifest.
  2. Right-click on the manifest > Stop Sell/Max Pax > This Manifest

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  3. In the dialog:
    • Set the From and To date range, or use Select Recurring Days… as needed.
    • Tick Set max Pax to… and enter the new capacity value.
    • Tick Set Allocation on Allocation Groups — this is critical and must not be skipped.

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  4. Click Finish. The Allocation Groups screen will appear.
  5. On the Allocation Groups screen, find Belgrave to Gembrook Return and set its Allocation value to the same number entered for max Pax in the previous step.

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  6. Click Finish to save.
  7. Does the entire train capacity need to be increased because of this?
    If yes, please also adjust the manifest accordingly — see the Adjusting the Main Manifest Capacity guide.
    An example of this would be an extra carriage being added to the carriage set specifically for Bel-Gmb.

Important Notes

  • The "Set Allocation on Allocation Groups" checkbox must always be ticked when changing this leg. Skipping it will cause a mismatch between the max Pax limit and the reserved seat allocation, which may result in overbooking.

  • Only update the Belgrave to Gembrook Return allocation group. Leave Gembrook to Belgrave blank unless specifically instructed otherwise.
  • This leg's capacity does not change automatically when you adjust the main manifest — both procedures must be performed independently if both values need updating.
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