# Who's On Call

Finding contacts and updating your password in the Who's On Call system.

# How to: Search for a contact

<p class="callout danger">**Please note that you may need to update you Who's on Call Plus app for the following options to show.** </p>

1. On your mobile device open the Who's On Call app.
2. Tap the 'hamburger' menu in the top right  
      
    [![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2026-04/scaled-1680-/kcRimage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2026-04/kcRimage.png)
3. Tap on Phone Book Dial  
    [![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2026-04/scaled-1680-/qGQimage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2026-04/qGQimage.png)
4. You can search by First name, Last Name or Company name.  
    Type in at least one field and tap Find Contact  
      
    [![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2026-04/scaled-1680-/x56image.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2026-04/x56image.png)
5. You will then be provided a list of contacts that match your search. Tap the appropriate option.  
    [![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2026-04/scaled-1680-/80dimage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2026-04/80dimage.png)
6. You can then see the contact number(s) for the contact. You will have to not this number down or type it directly into your call function on your device.   
    <p class="callout danger">Please note that the Dial button does not work and is unable to be omitted from the app.</p>

[![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2026-04/scaled-1680-/wTVimage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2026-04/wTVimage.png)

# How to: Change your password

1. Go to [https://whosoncall.cloud/](https://whosoncall.cloud/)
2. Enter your provided username and password. If unsure, please contact your Team Leader or IT Helpdesk. [![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2026-04/scaled-1680-/0Ymimage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2026-04/0Ymimage.png)
3. Click on the manage users' icon,   
    [![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2026-04/scaled-1680-/lDhimage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2026-04/lDhimage.png)
4. Change your password in the password field and click save.   
    [![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2026-04/scaled-1680-/cmDimage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2026-04/cmDimage.png)
5. That's it, all done!