Outlook Webmail

• Adding an Additional Mailbox in Outlook on the Web
• Accessing Outlook on the Web (Microsoft 365 Webmail)

Adding an Additional Mailbox in Outlook on the Web

If a user has access to an additional/shared mailbox they can add it to their Office365 web mail.

Step-by-step guide

1. Sign in to your account in Outlook on the web.

2. For Exchange Online mailboxes, right-click Folders in the left navigation pane, and then choose Add shared folder or mailbox then Add shared folder or mailbox.

   

3. In the Add shared folder dialog box, type the name of the shared mailbox you are a member of, such as info@pbr.org.au.
   

Accessing Outlook on the Web (Microsoft 365 Webmail)

Overview

You can access your PBR email from any device with a web browser by logging into Outlook on the Web — part of Microsoft 365. No software installation is required.

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Signing In

1. Open a web browser and go to https://outlook.office.com
2. Enter your PBR email address: firstname.lastname@pbr.org.au
3. Click Next and enter your password
4. Approve the MFA prompt on your Microsoft Authenticator app if prompted
5. Your inbox will load — you can now read, send, and manage email as normal

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Tips

• If asked to set a time zone on first login, select (UTC+10:00) Canberra, Melbourne, Sydney
• You can also access Teams, OneDrive, SharePoint, and other Microsoft 365 apps from the app launcher (the 9-dot grid icon) in the top left
• On a shared or public computer, always click Sign out when finished and close all browser windows

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Adding a Shared Mailbox in Webmail

1. Click on your name or initials in the top right corner
2. Select Open another mailbox
3. Type the name or email address of the shared mailbox and click Open
4. The shared mailbox will open in a new browser tab