EFTPOS Pinpads

• CBA EFTPOS PINPAD SUPPORT
• Test Card Details
• How to: Get into settings on Verifone P630 Eftpos Terminals
• Linkly EFT Server Troubleshooting
• Network Issue Resolution P630 Pinpads
• Verifone P630 Config Wiz
• How to install Linkly for Ingenico Integrated Pinpads

CBA EFTPOS PINPAD SUPPORT

If you are unable get a pinpad to connect/work after basic trouble shooting steps (restart, re-plug USB-B) contatct the below numver

For Commonwealth Bank (CBA) Pinpad's call 1800 230 177 opt 1, 2, 2 and enter the Terminal ID while you are with the pinpad that is having issues. They will assist with troubleshooting remotely or guidance via phone.

Tags: Commbank

Commbank Account details in 1pass: "Commbank account details"

Test Card Details

The Test WBF allows you to conduct transactions as if you are utilising a real credit card 

These details are only valid on the test website

More info pulled from random CommWeb website below

https://developer.powerboard.commbank.com.au/reference/powerboard-test-cards-1

Test card numbers

Non-3DSecure Test Cards Scheme Brand Card Number CVV MasterCard 5111111111111118 100 Visa 4012000033330026 100 AMEX 371449635398431 1000 Diners Club 36259600000012 100 JCB 3528111100000001 100 Discover 6011963280099774 100 3DSecure Test Cards Scheme Brand Card Number CVV MasterCard 5123450000000008 100 Visa 4508750015741019 100 AMEX 340000099900051 1000 Diners Club 30123400000000 100 JCB 3528000000000007 100 Discover 6011003179988686 100 You can use these dates for specific responses Expiry Date Transaction Response Gateway Code 01 / 39 APPROVED 05 / 39 DECLINED 04 / 27 EXPIRED_CARD 08 / 28 TIMED_OUT 01 / 37 ACQUIRER_SYSTEM_ERROR 02 / 37 UNSPECIFIED_FAILURE 05 / 37 UNKNOWN

How to: Get into settings on Verifone P630 Eftpos Terminals

To access the settings console, you need to press on the top left, top right, bottom right and bottom left sections of the screen. 

You will then be prompted for the admin passcode, which can be found in 1Pass. After you enter the passcode you can swipe up for additional settings applications. 

Linkly EFT Server Troubleshooting

Client Deactivated Error

1. Check multiple machines are not connecting to Linkly IP Gateway

Hi Mitch,

If you're getting Client Deactivated, you may need to flush out the User ID in the registry by following the steps below:

1. Click on the Windows start button
2. Click on “Run…”
3. In the open field type “regedit” and press OK
4. Navigate to
1. HKEY_LOCAL_MACHINE\SOFTWARE\Remedy\EFTSRV\SERVER (32 bit windows)
2. HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Remedy\EFTSRV\SERVER (64 bit windows)
5. On the right, look for the key USID
6. Double click on the USID field (it will be full of random characters)

1. 

   
   

7. Delete out the characters to make the field blank and then press on OK (This will force new keys to be generated when connecting back to the gateway servers)

1. If the customer is with "CBA" bank there's an additional registry key that must be deleted
1. Navigate to 
1. HKEY_LOCAL_MACHINE\SOFTWARE\Remedy\EFTSRV\GwExtnDll (32 bit windows)
2. HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Remedy\EFTSRV\GwExtnDll (64 bit windows)
2. Highlight the folder and select "Delete"

8. Then Click on the Windows Start button
9. Click on “Run”
10. Enter in “services.msc” without the quotes and press on OK
11. Scroll through the list and find EFT-Server
12. Right Click the EFT-Server and select "Restart"
13. Open the EFT-Server and check the status of the line

Password Reset may also be required

Network Issue Resolution P630 Pinpads

This article is for resolving and troubleshooting networking issues post Windows Updates on Verifone P630 pinpads. (Currently only at LVC) 

These pinpads are fully integrated, with no failover internet connection, and rely on a USB Ethernet adaptor to provide shared internet connectivity to the device. 

When presented with a Connectivity issue, where the attempted logon takes an excessive period of time and presents with Connection Failed, or similar, check the following

• The S and C logos (EFT-Server and EFT-Client, respectively) are both green and connected
• 
• In EFT-Client, the COM Port selection is TCPIP and the Pinpad is showing as Online

• 

• In Network and Sharing Centre (Control Panel), under Change Adaptor Settings, the local Ethernet Port is shared with the Verifone RNDIS Server 
• This can be done by right clicking the main network adaptor, selecting properties, and going Sharing

• 

If connectivity is still an issue after all these options are checked, proceed with the following

• Untick "Allow other network users to connect through this computer's Internet Connection" and stop the sharing of the adaptor under the main network adaptors Properties
• Press Ok, and apply the changes. This should take a few seconds to apply. 
  
• Once sharing is stopped and the below is what the adaptors have updated to the below, as not shared, and the Verifone adaptor as unable to find a connection

• 

• Reboot the computer, with the sharing disabled
• Once rebooted, reshare the adaptor using the Adaptor settings, the same configuration as previous.

• 

• Here we can see the pbr.org.au network suffix has been shared through and internet connectivity is confirmed. 
• To prove connectivity to the Pinpad, you can ping its default IP in RNDIS of 192.168.137.2
• Launch EFT-Client again, and perform the following test

• 

• 
• 
• If logon is approved, issue is resolved. Test that IdealPOS can send a transaction to the pinpad, if successful, cancel the sale to the Pinpad and Void the Sale in IdealPOS.

Verifone P630 Config Wiz

This article is for when the Verifone P630 wont come online.

1. Make sure the terminal (pinpad) is connecting to the pc and getting a shared internet connection. This can be found in Control panel > Network & Internet > Network & Sharing Center > Change Adapter Settings.

   

   

   

   Make sure to select whatever ethernet port is connected to the pinpad then click ok.

   

2. Once it is getting an internet connection run the config wiz. This can be found on the host machine in the "C" drive > Program Files (x86) > PC_EFT > Config Wiz (application).

   

3. The config wiz interface will show up, follow the prompts:

   

   

   

   

   

   

   

4. The config wiz is now complete. You will need to go to the taskbar and open the "c" and logon:

   

   

   

5. You may have to stop and re-open the Linkly Client Gui. 

   

    

    

   6. To open the client > c drive > Program Files (x86) > PC_EFT > EftCIntUI. Then go to task bar and double click the "c". Then repeat step 4.

   

   
6. There are a couple more configurations that need to be made that Verifone have advised. 2 services need to be changed. "Internet Connection Sharing", needs to be changed to "Automatic (Delayed Start)". "LinklyRNDISConfigService" needs to be "disabled". It may also help to have other Bluetooth devices in networking and sharing center turned off.

   

7. TIPS: It may help to disable and re-enable internet sharing. Also may help to turn the terminal (EFTPOS machine) off and on, this can be done by a button on the side of the terminal, hold it down for a couple seconds and select restart.

How to install Linkly for Ingenico Integrated Pinpads

1. Navigate to this URL: "https://linkly.com.au/resources-support/software/". Download the linkly install client.

   

2. Once downloaded open it and follow the configuration wizard prompts.

   

3. If installing to an ingenico machine, uncheck the "Install Verifone USB Drivers" option. If installing a verifone machine, uncheck the "Install Ingenico USB Drivers" option.

   

   Ingenico Machines

4. The linkly config wiz will appear. Click detect to find the com port number.

   

5. Click next, then choose the bank CBA.

   

6. Click next, the pin pad port should match the port that was detected earlier. 

   

7. Click next.

   

8. Click "Another PC on the network".

   

9. Enter the POS servers IP address and click next.

   

10. Checkbox "no, ive entered all connections".

    

11. All thats left is to log the eftpos machine on. In the taskbar double click the "c" icon.

    

12. The linkly client gui will appear, click "ctrl panel".

    

13. Click "logon". If successful it will say approved.

    

Verifone

1. Repeat up to step 3 and uncheck "Install Ingenico USB Drivers" and make sure "Install Verifone USB drivers' is checked.
2. There is a PDF that Verifone made called "P630 USB Install Guide" that shows how to install and setup the terminal: C:\Users\*username*\Puffing Billy Railway Board\Puffing Billy Railway - IT Department\Documentation\EFTPOS