How to: Merge a Member into another Members Account

This is also the process on how to add a separately booked pass for a companion into the paid members portal.  
 
  Get the member numbers for both users. In my example, member Dylan Healey, needs to be added to IT Adult's (15046721) account. If they are unable to provide their member number you can search by the other fields, though it may be more difficult to find the user.  
 Search for the member who needs to add the other member. Each user should have two entries, an Annual Pass type and a Puffing Billy Railway type  If there are more than two entries because a member # was not used, you can use the  ParentCard number under an Annual Pass type to match the  Member # of the online account.  
 
 
 Right click the member that has a type of Puffing Billy Railway  and select Properties 
 Go to Associate Cards  and select  Add Family Member 
 
 
 Search for the members number you need to add and click OK 
 
 
 If you go back to Associate Cards you will now see the member added to the account. Hit Apply   
 
 
 When the "parent" user IT Adult logs into the portal, they can now see the new member. If the customer is already logged in and cannot see it, get them to refresh the page.