How: A user can edit their service booking in the Annual Pass Portal

A user can see upcoming travel dates on the Dashboard

• If they want to edit their booking they can click the three dots ... on the relevant booking and click Edit
  

• From here they can Change Date of the booking, Cancel or Send their Confirmation Email
  

Change Date

If Change Date/Time is selected, they will only be able to move the date, due to our current CustomLinc configuration. 

• Once a new date is select they MUST Save booking changes. 
  

• The customer will then get a new confirmation for the new date
  

  

  Cancel Booking
  

• If they select Cancel Booking they will be asked to confirm.