Creating a Special Guest Pass Booking

1. Go to Add Booking > Make a Standard Booking
   

   
   

   
   
2. Select the applicable SGP product, if unsure consult with team. 
   

   
   
   

   
   
3. The departure date is the Expiry date of the booking/voucher.
   
   If you do not set a date, it will default to 1 Year in the future. 
   
   

   
   
   

4. Input booking details & fare amounts. 
   

   
   

   
   
5. The Default Status should be "Voucher confirmed". If it is not please set it to this and contact system configurators to fix. 
   
   

   

6. If you need Special Fares like Free of Charge (FOC). Click update without placing in any fares. You will see a prompt to enter special fares - Click Yes. 
   

   
   
   

   
   
7. Enter amount and reason. 
   

   
   

   
   
8. Send Confirmation to Client to email in booking, or required address
   

   

   
   If you need to send to a different email address, place the email in the alternate email address area and make sure the button to the left is ticked. 
   

   

   
   
9. Click finish and it will queue an email to be sent - this should be sent within 5 minutes or so.