# Adjusting the Belgrave–Gembrook Return Allocation

## Overview

Use this procedure to change the capacity for the **Belgrave – Gembrook Return** allocation — the full return journey product, typically set to 56 seats.

[![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2026-06/scaled-1680-/Rpbimage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2026-06/Rpbimage.png)

## How Capacity is Structured

Each leg on a Belgrave–Gembrook service has a total capacity of **176 passengers**, made up of two components:

<table id="bkmrk-componentcapacitynot" style="width: 100%; height: 219.969px;"><thead><tr style="height: 29.7969px;"><th style="height: 29.7969px;">Component</th><th style="height: 29.7969px;">Capacity</th><th style="height: 29.7969px;">Notes</th></tr></thead><tbody><tr style="height: 113.781px;"><td style="height: 113.781px;">Bel - Lak &amp; Lak - Gmb Return / single-journey passengers</td><td style="height: 113.781px;">120</td><td style="height: 113.781px;">Availability works is calculated as this.   
  
Max Pax of Manifest minus Gembrook Allocation Group (below)  
  
Standard is 176 - 56 (120).</td></tr><tr style="height: 46.5938px;"><td style="height: 46.5938px;">Belgrave – Gembrook (Return)</td><td style="height: 46.5938px;">56</td><td style="height: 46.5938px;"><span style="text-decoration: underline;">Minimum seats held via Allocation Group (inside Manifest),</span>  
  
<span style="text-decoration: underline;">Maximum bookings available limited by product.</span></td></tr><tr style="height: 29.7969px;"><td style="height: 29.7969px;">**Total per leg**</td><td style="height: 29.7969px;">**176**</td><td style="height: 29.7969px;"> </td></tr></tbody></table>

##   
To edit the maximum available of ticket for Belgrave - Gembrook Return product.

1. Go to **Sightseeing** &gt; **Availability**
2. Find you're the **Belgrave - Gembrook Return** product
3. Right Click &gt; **Stop Sell/Max Pax**
4. Change **Product Max Pax** to new amount.   
    [![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2026-06/scaled-1680-/i8Simage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2026-06/i8Simage.png)
5. If you also need to increase the max capacity of the train (e.g. an extra carriage has been added), go to **Sightseeing** &gt; **Manifest** and change the **Manfiest max pax** to the appropriate number.   
      
    [![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2026-06/scaled-1680-/m8Pimage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2026-06/m8Pimage.png)

## To edit the HELD amount of pax for the Belgrave - Gembrook product.  
  


1. Complete the above guide as well to increase the product availability first. Then:
2. In **Sightseeing &gt; Manifests**, locate the relevant manifest.
3. **Right-click** on the manifest &gt; **Stop Sell**/**Max Pax** &gt; **This Manifest**  
    [![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2026-06/scaled-1680-/BBHimage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2026-06/BBHimage.png)
4. In the dialog: 
    - Set the **From** and **To** date range, or use *Select Recurring Days…* as needed.
    - Tick **Set Allocation on Allocation Groups** - this is critical and must not be skipped.  
          
        [![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2026-06/scaled-1680-/kUlimage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2026-06/kUlimage.png)
5. Click **Finish**. The Allocation Groups screen will appear.
6. On the Allocation Groups screen, find **Belgrave to Gembrook Return** and set its **Allocation** to the HELD amount of seats for this type of product.   
    [![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2026-05/scaled-1680-/jySimage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2026-05/jySimage.png)
7. Click **Finish** to save.
8. Change
9. Does the entire train capacity need to be increased because of this?  
    If yes, please also adjust the manifest accordingly — see the *Adjusting the Main Manifest Capacity* guide.  
    An example of this would be an **extra** carriage being added to the carriage set specifically for Bel-Gmb.

## Important Notes

- <p class="callout info">The **"Set Allocation on Allocation Groups"** checkbox must always be ticked when changing this leg. Skipping it will cause a mismatch between the max Pax limit and the reserved seat allocation, which may result in overbooking.</p>
- Only update the **Belgrave to Gembrook Return** allocation group. Leave *Gembrook to Belgrave* blank unless specifically instructed otherwise.
- This leg's capacity does **not** change automatically when you adjust the main manifest — both procedures must be performed independently if both values need updating.