# Payments/Receipting

All Guides related to taking and receipting payments

# Receipting a booking using the Online Payment Link in CustomLinc

To receipt a booking over the phone inside of CustomLinc, the Online Payment Link is now the method to complete this.

[![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2023-06/scaled-1680-/image.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2023-06/image.png)

Inside the booking, Select Receipt

[![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2023-06/scaled-1680-/5JBimage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2023-06/5JBimage.png)

In the receipt menu, change the Payment type to the Card Type, and add the amount to be paid. This method does support Partial payment. Then select Process through Gateway

[![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2023-06/scaled-1680-/ECgimage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2023-06/ECgimage.png)

Pressing okay will prompt opening of the pending payment page

[![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2023-06/scaled-1680-/TmUimage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2023-06/TmUimage.png)

This page then presents details for payment, similar to the online site.

[![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2023-06/scaled-1680-/1Lrimage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2023-06/1Lrimage.png)

Select the Payment Method, being Mastercard or Visa

[![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2023-06/scaled-1680-/ZSoimage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2023-06/ZSoimage.png)

Then enter card details and select Save and Pay

[![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2023-06/scaled-1680-/4gfimage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2023-06/4gfimage.png)

The screen will then update with the payment made, if partial payment this amount will be deducted. Note the $30 payment

[![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2023-06/scaled-1680-/rDQimage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2023-06/rDQimage.png)

The booking will also update with the payment made

[![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2023-06/scaled-1680-/K5wimage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2023-06/K5wimage.png)

When the booking is fully paid off, the below message appears

[![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2023-06/scaled-1680-/Kqsimage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2023-06/Kqsimage.png)

And the booking updates with the payment received

[![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2023-06/scaled-1680-/o1jimage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2023-06/o1jimage.png)

Refunds work the same as normal bookings.

All issues with this system are to be directed to the IT Helpdesk (<helpdesk@pbr.org.au>) in the first instance.

# How to: Make a take an Integrated - EFTPOS payment for a booking

<p class="callout info">The workstation you are trying to do this from needs to be setup to sell tickets via 'Quick Ticket' if the POS option in step 1 is not visible. Please contact IT and request for access.   
  
</p>

<p class="callout danger">**Currently the booking made will not receive a Carriage Allocation. Please confirm there is room on a carriage prior to booking.** </p>

1. Make a booking.
2. Click Receipt and the Receipt Booking window will pop up.   
    [![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2026-07/scaled-1680-/EXpimage.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2026-07/EXpimage.png)
3. Select Payment Type - **EFTPOS - Integrated** and confirm that Process on Pindpad is selected and click **OK**[![image.png](https://bookstack.pbr.org.au/uploads/images/gallery/2026-07/scaled-1680-/XV6image.png)](https://bookstack.pbr.org.au/uploads/images/gallery/2026-07/XV6image.png)
4. The connected EFTPOS terminal should now prompt for payment. Complete payment.
5. Once complete, click Ticket to Printer - <span style="text-decoration: underline;">**The ticket will NOT have a seating allocation on it.**</span>